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Customer reviews

Rating 4.4 out of 5 stars with 9579 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers highly value the Recon 50P Wired Over-Ear Gaming Headset for its sound quality and comfort. Many appreciate the price point, microphone, and compatibility with multiple devices. Some customers feel the volume could be louder and the cord could be longer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 353 Showing 7,041-7,060 of 9,579 reviews
  • Rated 5 out of 5 stars

    Good Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son uses this headset with his Xbox. They do everything they are supposed to!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    You can find better.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason I purchased this instead of the one I wanted was because the best buy I purchase from has low stock constantly, the people who were shopping for headsets literally took the last one on stock in front of me, I'll never forget that. Uncomfortable around the ears and mic quality is poor.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello T! We are sorry to hear about the experience you've had with the microphone on your Turtle Beach Recon 50 Headset. Due to the wide variations in head sizes and shapes, it's not possible to design a one-size-fits-all headset that will fit absolutely 100% of all users. However, we consistently provide a comfortable fit for the overwhelming majority of our customers. Please bear in mind that your headset will break in over time, which should result in a better fit after you've used it for a while. Additionally, our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand with the microphone. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    Cheap headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these turtle beaches after listening to the displays that where available at the store. They seemed to be decent when listening and i decided to bring them home. They ended up lasting me about 2-3 weeks then the mic would not pick up any sound at all. I ended up exchanging these for wireless AG9's and the sound quality is quite noticeable between the two, if you want really basic headset you can try these but buy the protection or just hope they break within the return period. Overall thoughts sad that turtle beaches would break as quick as they did and being that these are probably the lowest tier headset they sell the sound quality speaks for itself...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for my little gamer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son uses these all the time when he plays video games online with his xbox one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kids gaming headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids love it. So I’m happy with this product Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound and inexpensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't need the excessive sound like a Bose or Beats by Dre. Works perfect for kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using for Fortnite which helps with identifying direction of sound. Works as expected. :-)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far they're great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one for my great grandsons & they love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Turtle Beach review

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product delivered with great service from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These seem to be pretty well made compared to others I have seen. My son is very happy with them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect, my son was very happy with the purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using for the last few months and have had no problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't really comment except my grandson said it was the best one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my Grandsons so I didn't have to ,is ten to them play games and they love them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Was hard to connect at first

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to really push it in to get it to be able to talk

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Son was satisfied!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was bought for my son and he was happy with them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mic seems to be hit or miss sometimes. Weird fit, but at the price, it's worth it.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello BBRC! We are sorry to hear about the experience you've had with your Turtle Beach Recon 50 Headset microphone. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These gaming headphones are great! Especially since I bought the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 9 years old son loves it and my 23 years old nephew loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with product. Was easy to connect and set up

    I would recommend this to a friend