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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 9634 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the exceptional sound quality and comfortable design of this headset, which many users find to be a great value for the price. While the product is praised for its versatile compatibility and lightweight fit, some users have noted that the volume could be louder and the cord length is somewhat restrictive. Overall, the device is well-regarded for its performance during gaming and daily use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 359 Showing 7,161-7,180 of 9,634 reviews
  • Rated 4 out of 5 stars

    Good isolation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that my kids can play with out me listening to the game .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High quality set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love these headphones for their game play. No static great volume

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    3 weeks?

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microphone stopped working. Not great. The $40 headset from the same company works better, is more durable, and is a much petter value.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best headset, cheap and hard to hear even with the volume turned all the way up, save your money and get a better set.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Steve,

      We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 50X. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.

      Thank you and best regards! TurtleBeach

  • Rated 4 out of 5 stars

    Works well for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well no complaints! Noise cancelling works great!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No bueno

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eh, the headphones are good, the mic however is a different story. The mic flops down which makes it hard for anyone to hear you. The wires are annoying as heck to.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello there,

      We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 50X. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.

      Thanks! TurtleBeach

  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good item cause my older son likes to play

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think these headphones are pretty good but sometimes the mic does cut in and out and sometimes doesn’t work and will have to mess with it everytime.

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good morning Evan,

      We’re sorry to hear about this inconvenience with your Recon 50P's microphone; however, please allow us to assist you further. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Thank you! TurtleBeach

  • Rated 5 out of 5 stars

    Gift for cousin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He like it and tells me why I don't have the same headset as the one he has.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Mic broke after 4 months, Cheaply made

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cheap for a reason, they are cheaply made. It lasted about 4 months before the cable had issues where it would not pick up my voice for the mic sometimes, I expect headsets to last at least from 9 months to a year before breaking, but with the mic already having issues so soon, I wouldn't recommend even with the price.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Mendez! We are sorry to hear about the experience you've had with the microphone on your Turtle Beach Recon 50 Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. ....................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best for your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have gotten these same headphones over the years multiple times. They are a great product!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Does the Job at a Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headset to replace a Microsoft-branded Xbox headset that failed due to a frayed wire. I've not had any issues with either the headphones or the microphone with this headset. It has been reliable and offers great value for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphone review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product cord is thick as well so it doesn’t short

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sounds good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average sounding headphones, but I got them on sale for my son.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only problem is when the mic is touched they turn off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my son loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good overall experience at the store. Would purchase more if had a best buy card

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for my 12 year old kid.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son hasn’t complain of the product as of yet, so I’m assuming the product is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kiddo request for Christmas prefers wire over wireless

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Crystal clear sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for gaming headset, this is your guy!

    I would recommend this to a friend