Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 9579 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
90%would recommend to a friend

Customers are saying

Customers highly value the Recon 50P Wired Over-Ear Gaming Headset for its sound quality and comfort. Many appreciate the price point, microphone, and compatibility with multiple devices. Some customers feel the volume could be louder and the cord could be longer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 375 Showing 7,481-7,500 of 9,579 reviews
  • Rated 5 out of 5 stars

    Great sound!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset works great! This color is great too!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TurtleBeach

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 10 year olds umpteenth pair of headphones for his PS4. Although these are not specifically for PS4 (found in the computer section) they work great and the price was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset and mic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son uses this to play Fortnite on the computer and he absolutely loves it. Sound is clear and the mic works great. I have tried it out myself just watching YouTube videos and it sounds great to me as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loud & clear

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with this brand! My son loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with this product.Really like the noise reduction feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase I made was great and so was the customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent voice quality,fits every need of voice communication

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These work great for the computer and PS4

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new headset for my computer as mine wasn't doing well. I also had a not great set for the PS4 that was falling apart. The Turtle Beach set works great for both.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset is awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its cool how you can remove the mic and take them anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing game. Love the new features. My son goes nuts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great XBox Accessory

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrading to new XBox and select added accessories.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad customer service

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive purchased this open box great condition which turned out to be just the headphone/earphone worked and not the mic. My son was excited to get this since his wireless turtle beach broke so i got this cheaper version in replacement since i havent been working in the last few months. Im sick and make it to the store or a drop off and asked if UPS can pick up from my lobby but they said no. Ive ask to speak to a supervisor many times but they never let you and says they will call you back but never do and also hangs up the phone.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Shawn! We are sorry to hear about the experience you've had with your Turtle Beach Headset, UPS, and BestBuy. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    PlayStation headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves these. Thanks so much for selling them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Coms only

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset for kids or just casual gamers that only want to be able to communicate with friends, not for serious gamers that want great sound feedback

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Thank you for leaving your feedback; however, this headset should provide you with both game and chat audio. If you are only receiving chat audio, please be sure to let our Support Team know.

      Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.


      Best regards! TurtleBeach

  • Rated 5 out of 5 stars

    Gaming headset works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a Christmas gift for my grandson. He loves this!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poop quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor sound quality from the mic, need more volume from the ear speakers. Great design but poor quality

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Senko,

      We’re sorry to hear about this inconvenience with your Recon 50X; however, please allow us to assist you further. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 5 out of 5 stars

    Great for Youth

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 11 year old bought these with her own money and loved them! They are a great price and even tho they are wired, they hook up to the controller which makes the cord a little less “in the way”.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    decent sound for $

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good but not great. For the $, not bad...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice for a teen boy for Xmas. He plays lots of video games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had no problem with this product and use it daily.

    I would recommend this to a friend