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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 9634 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the exceptional sound quality and comfortable design of this headset, which many users find to be a great value for the price. While the product is praised for its versatile compatibility and lightweight fit, some users have noted that the volume could be louder and the cord length is somewhat restrictive. Overall, the device is well-regarded for its performance during gaming and daily use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 380 Showing 7,581-7,600 of 9,634 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    HP x360 Envy 13 inch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd time around. Original Purchase had a defect that had to be returned right away. Great service from the Best Buy employee that helped me, both with the return & new purchase. Great machine so far!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay for a little while

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well for 6 Months then left side of headset stopped working, and then soon after the mic broke as well.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my nephew for his birthday. He loves them!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Gift For The Sports Gamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this headset for our son when his old ones died. They are definitely worth spending a little extra to get a better product. He loves the headset & said the upgrade was well worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this headset .. great price .........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent, dual purpose headphones and gaming headset.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Broke super quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mic stopped working, pieces falling off. I thought I was buying a high quality item for my boyfriends gaming but it’s just not high quality at all

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for my Son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what my son wanted at a reasonable cost. He loves it.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Poop quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor sound quality from the mic, need more volume from the ear speakers. Great design but poor quality

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Senko,

      We’re sorry to hear about this inconvenience with your Recon 50X; however, please allow us to assist you further. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 3 out of 5 stars

    Decent head phones for kids

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are not the best head phones they keep braking up very easily. This would be the second time I return a pair they started to glitch and they can’t hear on them properly.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and affordable headphones. Purchased for my son and he uses them to game on various platforms. Good sound and quality product.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    You get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These only work when they want to and completely gave out in just over a year, thankfully I purchased the protection plan so I advise you do the same.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Gaming Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was made because MY SON, not I, wanted them. He had to take back the first pair because they didn'[t work. Then the second pair didn't work, either becase the plug kept falling out of the headset. Pure garbage!

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Colleran! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my nephew for Christmas and he loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Good headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont regret buying these. They work just fine most of the time. Here and there there is a disconnect during game play. easy on the ears and head.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Low Quality =Low Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are made to break. That's what several employees of various stores told me. Sure enough ... the microphone never worked! I returned them asap.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Head phones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked great while it lasted the audio jackpot went down within 8 months.

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there!

      We are sorry to hear about the inconvenience you've had with the audio jack on your Turtle Beach Recon 50 headset.

      Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    Love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Nice. I really like this product. I strongly reccomend

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Boyfriend loves them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work as intended and my boyfriend loves them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my sons first pair of gaming headset, and I have to say they do the job. He uses them to play fortnite mostly and he has no issues hearing his buddies or with his buddies hearing him.

    I would recommend this to a friend