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Customer reviews

Rating 4.4 out of 5 stars with 9580 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers highly value the Recon 50P Wired Over-Ear Gaming Headset for its sound quality and comfort. Many appreciate the price point, microphone, and compatibility with multiple devices. Some customers feel the volume could be louder and the cord could be longer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 383 Showing 7,641-7,660 of 9,580 reviews
  • Rated 2 out of 5 stars

    Great value until the mic quit working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son enjoyed this headset immensely until the mic quit working after about 3 months. He took good care of it. Sound quality was very good.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This header is absolutely terrible. The highest volume is still very very low. Do not buy.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Tristan! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    Good for Gamers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son needed a new headset for his XBox and wasn’t pleased with the first one purchased. This one is great though and he is back at it (maybe that wasn’t a good idea after all)!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The construction is not great but to be expected considering the price. Good sound and mic quality would definitely recommend!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Gamer headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microphone is useless does not stay in place keeps failing

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good morning Evee,

      We’re sorry to hear that your headset's microphone is not remaining in place! As a heads up; our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Thank you! TurtleBeach

  • Rated 4 out of 5 stars

    Bought for my grandson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson was with me and asked for these specifically and uses them daily. For needs they are perfect so far. Haven’t had very long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta Have IT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant Game with out one of. These my experiences with turtles are nothing but the best. The sound it excellent and pro e is good as well. Compared to other competition

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, but not the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed my time with these headphones and purchased a pair as a Christmas gift for friends. I hope they enjoy them like I did!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Budget headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works but the sound quality is low. Good if youre on a budget

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Thanks for your feedback Devinn. Please know that our dedicated Support Team would be happy to look in to what you’re experiencing and assist with troubleshooting. They can also provide further warranty service if necessary. The Support Team can be contacted directly via the Contact Form that is listed within the Support Section of the Turtle Beach website.

      Best regard! TurtleBeach

  • Rated 3 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones work. There is one cable for the mic and speaker. If you want to use it with a dual mic/speaker plug, you'll need a splitter. Foam padding on ears feels cheap, for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for young adults

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer my Astro wired headset over this but my son loves this one. Says it’s more comfortable for him (age 8). This works for me because it’s a lot cheaper than and Astro.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for two months tops, inexpensive and broke very quickly, but worked for awhile at least

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good morning!

      We’re sorry to hear about this inconvenience; however, our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Thank you! TurtleBeach

  • Rated 2 out of 5 stars

    May require a special adapter to work

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones did not work out and I had to return them. The felt cheap, sadly. They looked nice. They required a specific specialty piece to plug in the audio and mic to both work. I did not find that piece at any local electronic store, and I did not want to risk buying the wrong piece online. It would have been great if Turtle Beach would incorporate that specialty adapter into the packaging.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Joanna,

      Thank you for leaving your feedback; however, please know that our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website. They'd happily assist you in getting your headset set up and/or assisting you in figuring out what adapters you may need for your set up.

      Best regards! TurtleBeach

  • Rated 4 out of 5 stars

    Still going

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son wears this for gaming. I thought it would be broke by now. He is very rough on headphones. This was a good buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would highly recommend especially if you arent trying to spend hundreds of dollars.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay....

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, cool, then a month later fail. Mic bleed through even on mute, maybe I brought the one that was assemble on Friday, but it didn’t last

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello there,

      We’re sorry to hear about your experience; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 1 out of 5 stars

    Slop headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give this no stars I would, complete junk makes a non stop blowing noise in the background also echos, everyone complains about the mic that I play with. It’s slop would not recommend

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey Drew!

      We are sorry to hear about the experience you've had with your Turtle Beach Recon 50 Headset.

      Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Rated 4 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his new headphone for his xbox games. It's cute and attractive and the sound is good. I would recommend this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for an inexpensive item

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item has good quality but I didn’t like the restrictions with the cord. If you’re on a budget it is a great item.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Microphone doesn’t stay on. It falls off and you have to keep putting it back in

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey Darnell,

      We're sorry to hear about the experience you've had with your Recon 50X. With that being said; please reach out to our dedicated Support Team for assistance. That team can be reached via the Contact Form listed within the Support section of the main Turtle Beach website.

      Best regards! TurtleBeach