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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 9634 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the exceptional sound quality and comfortable design of this headset, which many users find to be a great value for the price. While the product is praised for its versatile compatibility and lightweight fit, some users have noted that the volume could be louder and the cord length is somewhat restrictive. Overall, the device is well-regarded for its performance during gaming and daily use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 385 Showing 7,681-7,700 of 9,634 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that these headphones block out all the outside noise for me when I’m playing my game

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Decent headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these with relatively low expectations due to the price point. The sound quality is good and the mic functions just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good for Gamers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son needed a new headset for his XBox and wasn’t pleased with the first one purchased. This one is great though and he is back at it (maybe that wasn’t a good idea after all)!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bought for my grandson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson was with me and asked for these specifically and uses them daily. For needs they are perfect so far. Haven’t had very long.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones work. There is one cable for the mic and speaker. If you want to use it with a dual mic/speaker plug, you'll need a splitter. Foam padding on ears feels cheap, for the price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son had this headset previously and said its ok.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there!

      We appreciate the feedback regarding your Turtle Beach Recon 50 Headset.

      If you have any questions or concerns, please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Rated 3 out of 5 stars

    Alright quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are alright for the price, just basic gaming headphones nothing special.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Illinois gamer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones were ok. They didn’t work as well as I expected.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Lynn!

      We are sorry to hear about the inconvenience you've had with your Recon 50 headset.

      Please reach out directly to our dedicated Support Team so they can offer assistance with this. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The construction is not great but to be expected considering the price. Good sound and mic quality would definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gotta Have IT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant Game with out one of. These my experiences with turtles are nothing but the best. The sound it excellent and pro e is good as well. Compared to other competition

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Great, but not the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed my time with these headphones and purchased a pair as a Christmas gift for friends. I hope they enjoy them like I did!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great for young adults

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer my Astro wired headset over this but my son loves this one. Says it’s more comfortable for him (age 8). This works for me because it’s a lot cheaper than and Astro.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Still going

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son wears this for gaming. I thought it would be broke by now. He is very rough on headphones. This was a good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his new headphone for his xbox games. It's cute and attractive and the sound is good. I would recommend this product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad customer service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive purchased this open box great condition which turned out to be just the headphone/earphone worked and not the mic. My son was excited to get this since his wireless turtle beach broke so i got this cheaper version in replacement since i havent been working in the last few months. Im sick and make it to the store or a drop off and asked if UPS can pick up from my lobby but they said no. Ive ask to speak to a supervisor many times but they never let you and says they will call you back but never do and also hangs up the phone.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Shawn! We are sorry to hear about the experience you've had with your Turtle Beach Headset, UPS, and BestBuy. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Turtle Beach - EAR Force Recon 50 Over-the-Ear Gam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good set good sound these sets are for casual gamers not for sound hoarders and other try hards great for younger kids aka squeakers or noobs

    I would recommend this to a friend
  • Cons mentioned:
    Cord length

    Rated 4 out of 5 stars

    Good for an inexpensive item

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item has good quality but I didn’t like the restrictions with the cord. If you’re on a budget it is a great item.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 2 out of 5 stars

    Cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for two months tops, inexpensive and broke very quickly, but worked for awhile at least

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good morning!

      We’re sorry to hear about this inconvenience; however, our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Thank you! TurtleBeach

  • Rated 3 out of 5 stars

    Decent Cheap Headset

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent for price. The only major con is that there is no padding on the top headband.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay....

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, cool, then a month later fail. Mic bleed through even on mute, maybe I brought the one that was assemble on Friday, but it didn’t last

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello there,

      We’re sorry to hear about your experience; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach