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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 9634 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the exceptional sound quality and comfortable design of this headset, which many users find to be a great value for the price. While the product is praised for its versatile compatibility and lightweight fit, some users have noted that the volume could be louder and the cord length is somewhat restrictive. Overall, the device is well-regarded for its performance during gaming and daily use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 416 Showing 8,301-8,320 of 9,634 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bought for 9 yr old son!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He loves them plays Xbox oneS with them. He emphasized on how much he love the mic.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great for the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves them. I bought an more expensive pair that broke, he like these just as much

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Budget item that lives up to its price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are cheap headphones, and they show it. We bought them as a stopgap measure while we waited for better headphones that we'd ordered to arrive. That's the only circumstance in which I'd recommend these.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed under the one year manufacturer's warranty our products are sold with when purchased new, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great product for good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product , not too expensive: I use it for gaming, you can also use it on your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good for the price although ok quality.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones have great sound but the quality is not good. The plastic feels cheap but that’s not the worst. The wires seem to be breaking already and cut out the sound every now and again, but it will only get worse the more time goes by.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good headphones for hearing music or playing online.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Holds up to Abuse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son bought this to play on xbox. Has not had any failures, sound quality is good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice entry level headset.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this headset for my wife and she loves it. Very good quality for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect for gaming

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphone sounds really good and the game is so much better

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the sound effect of the game through the headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gaming headset.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great for me when playing fps games. The sound is good and crisp.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not for xboxs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not suitable for xboxs xxxxxxxxccccccxxxxxxxxx xxxxc

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Thanks for your feedback.

      The Recon 50X should work fine with your Xbox One or Xbox Series X console. Please allow our Support Team to assist you with your headset if you have encountered an inconvenience with it working with your console. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed. TurtleBeach

  • Rated 2 out of 5 stars

    Mic comes out while playing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mic comes out while son is in the middle of a game

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Amanda! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 3 out of 5 stars

    Good for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They perform well for the price. You will have all in game sound with chat.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good headset.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed headset. Good one for the price. Works fine.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This header is absolutely terrible. The highest volume is still very very low. Do not buy.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Tristan! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Work great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my son and he absolutely loves them. Has had 0 issues.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Broken in less than 2 months.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok sound but Broken in less than 2 months. plug fell apart.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    They’re all good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great for gaming and listening to music have had no problems thus far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an inexpensive, but useful, over the ear headset. I was quite impressed with the quality of this one. I also enjoy the flexibility of the mic. The only thing I am not crazy about is since the mic can be removed, it can sometimes get unseated and cause problems. Luckily it doesn't happen often.

    I would recommend this to a friend