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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 9634 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the exceptional sound quality and comfortable design of this headset, which many users find to be a great value for the price. While the product is praised for its versatile compatibility and lightweight fit, some users have noted that the volume could be louder and the cord length is somewhat restrictive. Overall, the device is well-regarded for its performance during gaming and daily use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 433 Showing 8,641-8,660 of 9,634 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for everyone that plays any game or so

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Love the quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves them for everyday use. I recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good head phones for XBOX and also for regular use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good head phones for games and for use with iphone.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    He loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my grandson, he loves to wear them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Holds up to a teenager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service life has been great. Sound quality is good

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broken twice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although initially great, it lasted about 2 months. The crackling in the speakers almost immediately began and finally one ear went bad. And the second ear finally broke. Think it was the cords. Not built for younger users.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price. Good quality. I love my Turtle Beach. ❤️

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I don't personally use these, my son does. He does like them. He did have the sound go bad, after 3 weeks or so. We were able to take them back, yet (Elite member); and get a new pair, but then decided to purchase the additional insurance.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good headphones, bad mic

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mic doesn’t work really really well. Headphones perform as they should.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello John! We are sorry to hear about the experience you've had with the microphone on your Turtle Beach Recon 50 Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    Did the job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson needed these for gaming and the price was right.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for the price! Highly recommend Best Buy!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great sound no mic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy this headset 2nd one that the mic didn’t work out of the box.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there Jason!

      We are sorry to hear about the experience you've had with your Turtle Beach Recon 50 Headset microphones.

      Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for gaming. The sound is amazing!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift for daugther on Christmas Day

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wonderful headset it's for my daughter for her new gaming system she can now talk to friends around the world and play with her brothers and sister she's happy she got this headset for Christmas

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dead on arrival

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly going cheap cost more sometimes, bought this on a budget and pretty much a dud from the start you definitely get what you pay for sound quality is horrible and voice brakes, needless to say they stopped working after 2 days

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Jerry! We are sorry to hear about the experience you've had with your Turtle Beach Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Lasted a month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the headset in July..broke in August, can’t hear on one side.. manufacture has one year warranty so I am waiting for the replacement. Other than breaking, when they worked, my kids enjoyed them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Grandson loves them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my grandson, they are great for the price

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for something cheap. This Headset is that. You can communicate but everyone will tell you they hear all kinds of feedback. Background noises pick up really bad. In game sounds aren't clear. Might as well just have a pair of ear buds in

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    My go to for headsets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and reliable product. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headst

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset, good price, great value, good sound

    I would recommend this to a friend