Customer Ratings & Reviews
- Model:
- TBS-6003-01
- SKU:
- 9584021
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers highly value the Recon 50P Wired Over-Ear Gaming Headset for its sound quality and comfort. Many appreciate the price point, microphone, and compatibility with multiple devices. Some customers feel the volume could be louder and the cord could be longer.
This summary was generated by AI based on customer reviews.
Thing last :(
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I buy this headset on October 5 and they just stopped working they look new not a scratch. Can I take them to the store and get a new ones or upgrade this ones to better ones?
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Omar! We are sorry to hear about the experience you've had with your Turtle Beach Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
Surprised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was always a long time Turtle Beach fan so when I got my son a set up naturally I got him Turtle Beach, good thing I got the warranty on them cause I was always returning this product every 3 months because of blown speakers
No, I would not recommend this to a friendDoes what it needs to do
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this for my 10 year old son so he could chat with his friends while they play Minecraft. Does a good job of allowing him to hear without annoying us. He says it drowns out background noise pretty well. Easy to set up.
I would recommend this to a friendDidn’t work as well
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This one didn’t work as well as the other one I reviewed that I purchased at Best Buy, low quality, couldn’t hear my friends on the other side. Wont recommend
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good afternoon,
We’re sorry to hear about this inconvenience with your Recon 50X; however, please allow us to assist you further. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Broke in one month
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for one month and 5 days. No longer returnable and only one side works. Unreal. I’ve used them maybe 4 times.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning Kristin,
We’re sorry to hear about your experience. Please be aware that while Best Buy’s own return period may have ended, our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Thank you!
Not durable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves the fit of the headphones but the mic stopped working in less than 3 months. He was not happy because his last pair lasted for over a year.
No, I would not recommend this to a friendgood headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.second set for my kids Good headphones, great for chat, my only complaint is that the headphones push kind of hard on my large head and since I wear glasses they get ground into the side of my head, limiting game time
I would recommend this to a friendNot great, not terrible
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a terrible headset, but you get what you pay for. Drop the extra dollars on the new Xbox branded wireless ones.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning,
Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Thank you and have a great day!
Terrible purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Make sure you buy the protection plan on this headset because at least once every 2 months they break. Microphone stops working, headset loses volume.
No, I would not recommend this to a friendBetter than standard
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are good, much better than the standard headset that comes with most consoles. The mic has gone out though over the years. I took the foam cover off and it helped but people said I was still going in and out.
I would recommend this to a friendGood headphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones that I use for gaming, connected to my PS4. Haven’t had any problems with them, and super easy to use. I like being able to mute/unmute with the switch and adjust the volume.
I would recommend this to a friendGet the extended warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 2 pairs of these 2 years ago for my younger boys. The older of the 2 has had no issues, but the youngest is now on his 4th pair. Thankfully the extended warranty provided hassle free exchanges.
I would recommend this to a friendYou get what you pay for...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These came already broken. Next time I will spend alittle more for a quality produce. You get what you pay for.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .We’re very sorry to hear about this inconvenience; as the headset should not have reached you in a damaged state. However, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Stay Away
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keep your money. This headset was a disappointment for an entry level Turtle Beach. It got returned within an hour of its first use for a Razer Headset.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello! We are sorry to hear about the experience you've had with your Turtle Beach Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. In the future, if you have any questions or concerns regarding a Turtle beach product, please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
Very fragile product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tends to break & mess up after use. The mic tends not to catch
No, I would not recommend this to a friendHeadset
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not a great head set. The mouth piece just fell out.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there!
We are sorry to hear about the inconvenience you've had with the microphone on your Turtle Beach Recon 50 Headset.
Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.
Thank you and have a great day!
Descent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was decent headset I didn't like the wires felt like they will get ripped. Only reason I bought it because it was cheap and it was turtle Beach. If you looking for budget headset this is it.
I would recommend this to a friendNice but cheap sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think theyre good for begginers, confortable but i didnt really liked the way they sound, i returned them and i picked up Arctis 3 insted and theyre way better!!
I would recommend this to a friendBroken
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke off in the Xbox controller first day. Not sure it’s a defect but would stay away from this product
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning,
We’re sorry to hear about this inconvenience. Please know that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Works well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had these for a few years now and my only complaint is that the aim assist seems to be off. I can hear someone coming up behind me but when I turn around I never seem to kill the other guy before he kills me. Other than that they work fine.
I would recommend this to a friend