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Customer reviews

Rating 4.4 out of 5 stars with 9580 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers highly value the Recon 50P Wired Over-Ear Gaming Headset for its sound quality and comfort. Many appreciate the price point, microphone, and compatibility with multiple devices. Some customers feel the volume could be louder and the cord could be longer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 435 Showing 8,681-8,700 of 9,580 reviews
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke with in a week. They could see me talking but couldn’t hear anything

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Noneya,

      We’re sorry to hear about this. It would be best to bring this to the attention of our dedicated Support Team so they can offer assistance under your headset's warranty. That team can be reached right from the support section of the Turtle Beach website as needed.

      Thank you and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    Broke after one week

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The end broke off the 3.5 jack after one week. Bought a second one it also broke the first week would not buy again or an thing from Turtle Beach very poor quality.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent Product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These worked well for about 10 months. The mic jack started loosing connection at that point and not working. The sound quality is good.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Gaming headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Budget headset was good for what I needed it for. Gaming sound and mic are more than capable and ok for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    gifts for grandson

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This game set my grandson can play with friends all around the world and his sister and brother he really like this headset thank you again

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first time it was unplugged feim the switch the aux peice broke off on the way out. Had to trash them in less then a week. Because i bought them before Christmas obviously and was a few weeks wait before Christmas its been way over 30 days and cant return.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there Jessica!

      We are sorry to hear about the experience you've had with your Turtle Beach Recon 50 Headset.

      Please know that our headsets are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Rated 4 out of 5 stars

    Older version that has been updated

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dual wire headphones that have worked ok BUT,get the extended warranty if kids are using them.I have replaced several sets cause those kids are hard on headphones

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broke in 1 month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my son as a gift and he loved it. Just after the return period ended (1 month after purchase) the microphone stopped working.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    You get what you pay for

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fragile and the sound is not very great. But if you are just looking for something that is not too expensive this will be fine.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Jesus! We are sorry to hear about the experience you've had with your Turtle Beach Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    Don’t buy it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2days after buying mic doesn’t work, tried to take back and not allowed without packaging... not satisfied.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey Splash,

      We’re sorry to hear about this inconvenience; however, please note our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Thank you! TurtleBeach

  • Rated 5 out of 5 stars

    Simple, Immersive, and Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very impressive for something that costs $40.00. It immersed me into the game like no other headset. A few times it didn’t connect, but mechanically, I consider that to be the controllers fault. It also works as headphones perfectly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ehh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd pair I have bought ....1st pair lasted about 1 month ......works good for the price .....make sure you buy the geek squad protection !

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Mic stop working

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mic stopped work once I opened it. Have return and exchange it

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good morning,

      We’re sorry to hear about this inconvenience with your Recon 50P; however, please know that our Support Team is always happy to help as needed with troubleshooting or warranty replacement service if called for and they can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 1 out of 5 stars

    Low quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for what it is but not the best at all wished they would up the headet with a better fit

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 4 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son goes through headphones every 6 months to a year. My son said they are good but they would have been better if they were a little bigger. To be fair he does a big head. Lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wakanda Forever! Movie was decent. Overly hyped in my opinion. Overall, the story plot needed work. It felt too cartoonish at times. I had to pause it several times.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not that great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of low sound can’t really hear when someone is talking. Even if the sound is on full blast, it’s still very low

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Mike,

      We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 50X headset. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.

      Thank you and best regards! TurtleBeach

  • Rated 2 out of 5 stars

    Good price...not so good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have read a few reviews before buying this gaming headset. I did like the price (they were on sale), but the sweetness of a low price did not overwhelm the bitterness of poor quality.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Kids love this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headset for my kids and they love it . Our only problem is that my son pulled off the foam attachment over the microphone and now it’s stretched out a little bit too much and doesn’t want to stay on .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the headset in May and it lasted less than 6 months. I had to purchase a new headset in September. Poor quality. Waste of money.

    No, I would not recommend this to a friend