Customer Ratings & Reviews
- Model:
- TBS-6003-01
- SKU:
- 9584021
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers highly value the Recon 50P Wired Over-Ear Gaming Headset for its sound quality and comfort. Many appreciate the price point, microphone, and compatibility with multiple devices. Some customers feel the volume could be louder and the cord could be longer.
This summary was generated by AI based on customer reviews.
Don’t buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn’t buy again! Microphone stopped working after 15 days not returnable.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning,
We’re sorry to hear about this inconvenience; however, please note that while Best Buy’s own return period may have ended, our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Useless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The charging port like many mini usb devices became loose in less than 6 months. Expensive for how little it was used and broke.
No, I would not recommend this to a friendCrap
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You cannot hear anything out of these unless your house is completely quiet. I will not be buying again .
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning,
We’re sorry to hear about this inconvenience with your Recon 50X. This certainly sounds like the headset is not functioning as it should, so please allow us to assist you further with some troubleshooting or, if necessary, replacement service under our manufacturer's warranty.
Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
3rd pair we returned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 3rd time I had to return them for a replacement, the cable by the plug needs to be made more durable.
No, I would not recommend this to a friendDecent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good but after a while the mic stopped working audio still goes through the headset but mic doesn’t work for
I would recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Decent,
We’re sorry to hear about this inconvenience with your Recon 50P; however, please allow us to assist you further. Our Support Team is always happy to help as needed under the manufacturer's warranty our products are sold with, and we can be reached right from the support section of the Turtle Beach website.
Thanks and have a great start to your week!
Perfect for gaming teen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter is 13 and got an xbox for christmas. The cheap one that comes with the xbox is terrible. This headset was a christmas gift for her and she loves it! She even loves the black and red color!
I would recommend this to a friendGreat for PC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for Christmas and they work great on the pc never used on gaming system. Plastic a lil flimsy but still holding together.
No, I would not recommend this to a friendGaming audio
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for my PS4 and haven't had any problems with it. Mic and audio sound decent
I would recommend this to a friendSpend your money on something else
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought theses to use with my xbox. I got maybe 4 uses out of them and the microphone has stopped working. 100% Don't buy!
No, I would not recommend this to a friendIt’s an ok purchase for the price paid.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good to hear but my daughter couldn’t use the mic for some reason when using it for her switch.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Chantel,
We’re sorry to hear about your experience on the Switch; however, please allow our Support Team to assist you with your Recon 50X and its microphone. That team can be reached right from the support section of the Turtle Beach website as needed and they are always happy to lend a helping hand.
Thank you and have a great start to your week!
Great sound quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Surround sound works great. Wish the microphone audio was louder and the headset seems to be easy to break. Overall great product for value.
I would recommend this to a friendHeadphones
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fair set of headphone till the fall on the floor! :(
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Greetings Lucero,
We’re sorry to hear about this inconvenience with your Recon 50P; however, please allow us to assist you further. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Not impressed.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son can only use this with certain controllers with his Xbox one. You have to buy another piece in order to use it with others which is not disclosed.
No, I would not recommend this to a friendOkay headphones for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The mic quality is good and sound quality is alright. It's not your "high end" TB headphones so don't expect something like Astros
No, I would not recommend this to a friendAVOID Turtle Beach-equipment failed in < 6 weeks.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.PARENTS AND GAMERS - AVOID - this is junk. Bought this the week after Christmas. The microphone failed after 5 weeks of light use. Emailed manufacturer after following their online troubleshooting. Rather than fixing the problem, all they did was send me troubleshooting instructions.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Derrick,
Thank you for leaving your feedback; however, please continue your correspondence with our team via email and let them know that the troubleshooting steps you were provided did not assist in clearing up what you experienced. Our team will happily assist with replacement service under our manufacturer's warranty if necessary.
Thanks and have a wonderful day!
Broke after 3 months.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 3 months the headphones snapped near the ear piece. Now its being held with tape. I take very good care of my things, especially for music and was disappointed.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Kermit! We are sorry to hear about the experience you've had with your Turtle Beach Recon 50 Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
Not worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broke the first time used. Unable to hesr or speak on headphones. This is the third pair. Not worth the money
No, I would not recommend this to a friendMic does not work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mic never worked. Grandson wasnt happy. Got a 2nd one. It doesnt work either so if u want a working mic- looks like you must buy another type. Turtle beach is usualoy great. Not on these.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello! We are sorry to hear about the experience you've had with the microphone on your Turtle Beach Recon 50 Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
Ok headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Headset quit working in less than a week took back and got another headset of a different brand may have just been a fluke one time thing but wasn't going to risk it
No, I would not recommend this to a friendGreat while worked
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great while it worked. Really not a long lasting product. Quality not as good for price
No, I would not recommend this to a friend