Customer Ratings & Reviews
- Model:
- TBS-6003-01
- SKU:
- 9584021
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the exceptional sound quality and comfortable design of this headset, which many users find to be a great value for the price. While the product is praised for its versatile compatibility and lightweight fit, some users have noted that the volume could be louder and the cord length is somewhat restrictive. Overall, the device is well-regarded for its performance during gaming and daily use.
This summary was generated by AI based on customer reviews.
Headset
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not a great head set. The mouth piece just fell out.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there!
We are sorry to hear about the inconvenience you've had with the microphone on your Turtle Beach Recon 50 Headset.
Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.
Thank you and have a great day!
Great for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son goes through headphones every 6 months to a year. My son said they are good but they would have been better if they were a little bigger. To be fair he does a big head. Lol.
I would recommend this to a friendThing last :(
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I buy this headset on October 5 and they just stopped working they look new not a scratch. Can I take them to the store and get a new ones or upgrade this ones to better ones?
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Omar! We are sorry to hear about the experience you've had with your Turtle Beach Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wakanda Forever! Movie was decent. Overly hyped in my opinion. Overall, the story plot needed work. It felt too cartoonish at times. I had to pause it several times.
I would recommend this to a friendGood price...not so good quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I should have read a few reviews before buying this gaming headset. I did like the price (they were on sale), but the sweetness of a low price did not overwhelm the bitterness of poor quality.
No, I would not recommend this to a friendMic stop working
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mic stopped work once I opened it. Have return and exchange it
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning,
We’re sorry to hear about this inconvenience with your Recon 50P; however, please know that our Support Team is always happy to help as needed with troubleshooting or warranty replacement service if called for and they can be reached right from the support section of the Turtle Beach website.
Best regards!
Junk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first time it was unplugged feim the switch the aux peice broke off on the way out. Had to trash them in less then a week. Because i bought them before Christmas obviously and was a few weeks wait before Christmas its been way over 30 days and cant return.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there Jessica!
We are sorry to hear about the experience you've had with your Turtle Beach Recon 50 Headset.
Please know that our headsets are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Thank you and have a great day!
Do not buy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the headset in May and it lasted less than 6 months. I had to purchase a new headset in September. Poor quality. Waste of money.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Decent headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones but had to exchange for a new pair after the headphone jack broke. They were only 3 weeks old. BB was good about the exchange.
I would recommend this to a friend Kids love this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this headset for my kids and they love it . Our only problem is that my son pulled off the foam attachment over the microphone and now it’s stretched out a little bit too much and doesn’t want to stay on .
I would recommend this to a friend- Pros mentioned:Price
Decent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent headset for the price, but nothing to write home about. If you need a headset for cheap, you could do worse than this.
I would recommend this to a friend Good value for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my son. at first he struggled to find out how to get the headset to work properly. Once he figured it out it was a good deal, hence the reason for the 4 star
I would recommend this to a friendGreat for the short time they lasted.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my 8 year old to use for his game and just after the return period ended the microphone stopped working.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
It hurts when you wear it.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality and design are nice, but the headset presses on my head. It gives me headaches while I’m using it.
No, I would not recommend this to a friend Not that great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kind of low sound can’t really hear when someone is talking. Even if the sound is on full blast, it’s still very low
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Mike,
We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 50X headset. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thank you and best regards!
- Cons mentioned:Cord length
Cord too short
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are nice and I would recommend them. However the problem I had was the length of the cord being too short. So I had to return them.
I would recommend this to a friend Retuned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When we got home, we plugged this new headset in, checked for updates and the microphone sounded terrible to everyone in the chat. Retuned it and bought the a10 astros instead.
No, I would not recommend this to a friendPoor product
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microphone broke in less than a month and i totally forgot I had bought insurance for this. My fault.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello there,
We’re sorry to hear about this inconvenience; however, please note that while Best Buy’s own return period may have ended, our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Great headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed to buy a headset after my factory headset broke, I looked up turtle beach’s and they did not disappoint. I would highly recommend any turtle beach brand
I would recommend this to a friendUnhappy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very unhappy with this product. Mic would not stay in place and sound quality was very poor
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good afternoon,
We are sorry to hear about the inconvenience you've had. Please be aware that our Support Team is always happy to lend a helping hand under your headset's warranty. That team can be reached right from the support section of the Turtle Beach website.
Best regards!