Customer Ratings & Reviews
- Model:
- TBS-6003-01
- SKU:
- 9584021
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers highly value the Recon 50P Wired Over-Ear Gaming Headset for its sound quality and comfort. Many appreciate the price point, microphone, and compatibility with multiple devices. Some customers feel the volume could be louder and the cord could be longer.
This summary was generated by AI based on customer reviews.
Headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a open box idle and the 3.5 mm Jack was broken but I didn't notice until I plugged it into the Xbox controller. I live in entirely too far out to bring it back to the store.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello!
We are sorry to hear about your experience purchasing an Open-Box Turtle Beach Recon 50 Headset from BestBuy, however, please understand that we are not involved with the verification and distribution of Open-Box items in BestBuy.
Please contact BestBuy directly for further assistance.
Thank you!
Gets the job done
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for any basic gamer. Great if you’re not really into gaming but love talking to friends online
I would recommend this to a friendDefective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The mic went out and does not connect within the first week of purchase. Going to try to exchange or use my warrenty.
No, I would not recommend this to a friendTurtle beach 50x
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are some pretty good headphones. The one thing is that the wire would keep disconnecting on either side if you use them to roughly
I would recommend this to a friendThese were pretty good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These worked great for about a week then they mic did not work anymore, just returned and got a new pair of the same and they are working great!
I would recommend this to a friendheadset
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this headset is comfortable, but you could barely hear anything. I wouldn’t recommend needs to have more Volume.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Daniela! We are sorry to hear about the experience you've had with the volume level of your Turtle Beach Headset. All Turtle Beach headsets are designed to meet international SPL (Sound Pressure Level) regulations that govern how loud audio devices can be, in order to protect people's hearing. Our headsets are designed to the maximum allowable spec. Additionally, our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
1 month
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just over a month old and the 3.5 mm jack is already messing up. At times you can only hear out of the left side. I do not recommend this product, also I don’t believe there is a warranty for replacement. $25 dollars flushed down the toilet.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .We are sorry to hear about the inconvenience you've had. Please be aware that our headsets are covered under a manufacturer's warranty. To receive assistance under that warranty; please reach out to our dedicated Support Team. That team can be reached via the Support section of the main Turtle Beach website as needed.
Thank you kindly!
Uncomfortable.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I found them to be uncomfortable on. My ears and the band hurt my head. However consider the price group.
No, I would not recommend this to a friendNG item
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mic didn’t work at all. Mic is a detachable but mine isn’t working.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 50P headset and its microphone boom. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thank you and best regards!
Poor quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.turtle beach is garbage.First set my dog chewed the mic up so had the huge hassle of going onto turtle beaches awfull site and order a new mic,then the heaphones stop working mic issues,sound issue with only a few months of use.My son really liked turtle beach so i got him another set and bam second pair broke to with the same issue in about 2-3 months. I finally gave up and decided time for him try out another brand. what a waste! stay away from turtle beach low cost headset.
No, I would not recommend this to a friendMic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 3 one I have brought back due to mic issues. Should this happen again I will chose a different brand. Sound good mic bad!
No, I would not recommend this to a friendPoor build quality, way too small
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst headset I’ve ever used. Returned it the same day I bought it after about 30 minutes of use. The material is cheap and it didn’t fit properly on my head. It was way too small. I could see this headset working for your kid or a younger sibling but otherwise I can not recommend this set.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Thanks for your feedback. Due to the wide variations in head sizes and shapes, it's not possible to design a "one-size-fits-all" headset that will fit absolutely 100% of all users. However, we consistently provide a comfortable fit for the overwhelming majority of our customers.
Please bear in mind that your headset will break in over time, which should result in a better fit after you've used it for a while.
These were OK
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were a bit wobbly on the connection points. But they felt good on the ears.
I would recommend this to a friendNot worth the money.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very cheap easily breakable and squeaks not the best headset by far it is wired it is not capable of decent sound quality its poor quality at best I'd recommend going a step up pay the extra 40$ for a decent set this is not worth the money spent.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning Brian,
We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 50X as what you described does not sound like the usual experience for this headset. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thank you and best regards!
Ok for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was ok but didn't last long stopped working after about a moth and a half but glad a have a 2 year warranty on it
No, I would not recommend this to a friendXBOX 1 HEADSET
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for my 7 year old. Thankfully. I wish it was louder, but seems to be workable for the price.
I would recommend this to a friendFeels cheap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Feels cheaply built. The mic picks up all of the noise in the house. The sound quality isn't bad
No, I would not recommend this to a friendNot durable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Will be returning the headset. Microphone doesn’t work after less then a week. Probably need to upgrade to a more durable headset.
No, I would not recommend this to a friendRecon headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They suddenly just quit working less then two weeks after I bought them
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there,
We’re sorry to hear about this inconvenience with your Recon 200; however, please allow us to assist you further. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Good starting head set
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great basic headphones. Haven't had any issues. Definitely not top shelf but also well worth the price
I would recommend this to a friend