Customer Ratings & Reviews
- Model:
- TBS-6003-01
- SKU:
- 9584021
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the exceptional sound quality and comfortable design of this headset, which many users find to be a great value for the price. While the product is praised for its versatile compatibility and lightweight fit, some users have noted that the volume could be louder and the cord length is somewhat restrictive. Overall, the device is well-regarded for its performance during gaming and daily use.
This summary was generated by AI based on customer reviews.
Don’t buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn’t buy again! Microphone stopped working after 15 days not returnable.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning,
We’re sorry to hear about this inconvenience; however, please note that while Best Buy’s own return period may have ended, our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Decent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good but after a while the mic stopped working audio still goes through the headset but mic doesn’t work for
I would recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Decent,
We’re sorry to hear about this inconvenience with your Recon 50P; however, please allow us to assist you further. Our Support Team is always happy to help as needed under the manufacturer's warranty our products are sold with, and we can be reached right from the support section of the Turtle Beach website.
Thanks and have a great start to your week!
Ok headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Headset quit working in less than a week took back and got another headset of a different brand may have just been a fluke one time thing but wasn't going to risk it
No, I would not recommend this to a friendCrap
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You cannot hear anything out of these unless your house is completely quiet. I will not be buying again .
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning,
We’re sorry to hear about this inconvenience with your Recon 50X. This certainly sounds like the headset is not functioning as it should, so please allow us to assist you further with some troubleshooting or, if necessary, replacement service under our manufacturer's warranty.
Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Not worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broke the first time used. Unable to hesr or speak on headphones. This is the third pair. Not worth the money
No, I would not recommend this to a friendNot great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I picked this up for telecommuting a be it just was a real let down. The mic arm was just so long and the mute button never worked
No, I would not recommend this to a friendBlehh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son has just gotten into playing Xbox online so he was excited to get some headphones with his own money he's saved up (he's 9)... come to find out his controller doesn't even have a port for headphones so I had to buy him an adapter. Well, these headphones are hit or miss. Sometimes they work, sometimes they don't! I wouldn't really care if they were headphones I bought.. just hate to see his disappointment. But as the saying goes, you get what you pay for! Christmas he will be getting a better pair!
No, I would not recommend this to a friendIt’s an ok purchase for the price paid.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good to hear but my daughter couldn’t use the mic for some reason when using it for her switch.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Chantel,
We’re sorry to hear about your experience on the Switch; however, please allow our Support Team to assist you with your Recon 50X and its microphone. That team can be reached right from the support section of the Turtle Beach website as needed and they are always happy to lend a helping hand.
Thank you and have a great start to your week!
No complaints
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this as a birthday gift for my 11 year old nephew and he seems to love it. Started using it right away and had no issues getting it connected or setup.
I would recommend this to a friendok if you want something cheap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this head set was very cheap, but i bought them just thinking sound quality wouldnt be the best, i am disappointed, sound volume is barely enough to hear, not good
No, I would not recommend this to a friendGood Quality for the Price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quality product that will satisfy your gaming needs. Materials will experience some wear rather quickly. But ultimately you get what you pay for.
I would recommend this to a friendGreat while worked
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great while it worked. Really not a long lasting product. Quality not as good for price
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Meh
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok for the price, but I eventually traded up to the stealth 700 and am much happier.
No, I would not recommend this to a friend - Pros mentioned:Comfort
Good brand ,decent price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got them on sale , super comfortable but went out after half of year. But got the geek protection about to go exchange them
I would recommend this to a friend Broke within a week…
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They broke within a week. Thankfully I purchased the insurance protection.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Joselyn,
We’re sorry to hear about your experience! As a heads up, our headset are all sold with a manufacturer's warranty at the time of purchase and our dedicated Support Team is always happy to offer assistance under that warranty. That team can be reached right from the support section of the Turtle Beach website as needed.
Thank you and have a great day!
You get what you pay for
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very fragile and the sound is not very great. But if you are just looking for something that is not too expensive this will be fine.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Jesus! We are sorry to hear about the experience you've had with your Turtle Beach Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
Its ok
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My kids use this headphone, Its ok to use that. But broke so easy. He use only 4 months....
No, I would not recommend this to a friendHorrible customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One ear piece stopped working and Best Buy did nothing! It had been only 31 days and they had no interest in helping at all.
No, I would not recommend this to a friendHe plays and I dont have to hear
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes people on these games a profane. My son is younger but knows better. He doesnt follow the crowd but this lets him interact without me flipping out about what someone else says.
I would recommend this to a friendGaming headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my 13yo son. Only lasted a few weeks before the padding on the ears was torn. Maybe he didn’t take care of it like he should have.
I would recommend this to a friend