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Customer reviews

Rating 4.4 out of 5 stars with 9580 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

90%
would recommend
to a friend

Customers are saying

Customers highly value the Recon 50P Wired Over-Ear Gaming Headset for its sound quality and comfort. Many appreciate the price point, microphone, and compatibility with multiple devices. Some customers feel the volume could be louder and the cord could be longer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 442 Showing 8,821-8,840 of 9,580 reviews
  • Rated 5 out of 5 stars

    Great Way For Husband to Ignore Me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When he has these on, he can’t hear the dinner call, a call for help, or ANY call for that matter. No shorts in the cord and they are holding up just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my son use while playing Xbox. The removable mic and volume control are helpful. He seems to like them so far. No comment on the sound quality.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Good headset- Trash Mic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones work but the mic was 100% junk. Tried every config in the book and still nothing.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Thanatos! We are sorry to hear about the experience you've had with the microphone on your Turtle Beach Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 2 out of 5 stars

    Poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound initially was great,but after 3 weeks of lite use the sound was not as clear. Everything sounds muffled

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke fast

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke within a week legit the mic stopped working. Can barely hear either

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Quality not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones themselves are good but the plug broke easily on them so my daughter can’t even use them anymore.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    What?

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good to play video games and such. Durability is yet to be seen

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The worst

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broken Mic and speak into it and nobody hears me. 25 bucks I guess you get what you pay for. Turtle Beach let me down a few times with their headsets

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello! We are sorry to hear about the experience you've had with your Turtle Beach Recon 50 Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    Can be used on a Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my daughter to use on her iMac. It worked perfect requiring no setup. Just plugged them in and they worked fine. It met her needs so no complaints so far.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Replacement plan is a must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mute button broke 1 month after purchase & of course can not be returned. If your buying these better buy the replacement plan!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 4 different types of turtle beach headphones for the kids. They seem to like them because they all asked for the same brand

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not good at all

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for a couple of months and then broke. Not worth the money.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son he love it, and he’s use it all the time very good product differently I recommend

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bought for my grandsons, not good

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had for about 2 weeks and they stopped working. wouldn't recommend

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not satisfied I

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This died after two days. Returned it. Had no problem with the return.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello,

      Thank you for leaving your feedback; however, please know that our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 4 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These seem pretty good so far. The microphone popped off a couple of times early but seams good lately.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Flimsy headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset didn’t hold up that well it’s a little bit flimsy for the price

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello,

      We appreciate your feedback. Please know that our headsets are each sold with a one-year manufacturer's warranty, and our dedicated Support Team available to provide assistance under that warranty as needed. That team can be reached right from the support section of the Turtle Beach website.

      Thanks! TurtleBeach

  • Rated 5 out of 5 stars

    Good buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these headphones were to replace my other Turtle Beach headset, and I don’t regret the decision! they match my laptop in color, so even better.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not so hot.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked good for a short time. Started to get small electrical shocks. Unable to return passed deadline.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect for a younger kid. The headset feels small for an adult but I bought it for my son. He loves it!

    I would recommend this to a friend