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Customer reviews

Rating 4.4 out of 5 stars with 9580 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

90%
would recommend
to a friend

Customers are saying

Customers highly value the Recon 50P Wired Over-Ear Gaming Headset for its sound quality and comfort. Many appreciate the price point, microphone, and compatibility with multiple devices. Some customers feel the volume could be louder and the cord could be longer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 443 Showing 8,841-8,860 of 9,580 reviews
  • Rated 1 out of 5 stars

    smh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    first day of buying these the right ear side wasn’t working. also if youre looking for game audio and mic sound then these arnt for u. But its wtv they aii ig

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there Melanie!

      We are sorry to hear about the inconvenience you've had with the right side of your Turtle Beach Recon 50 Headset.

      Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Rated 4 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headset that doesn’t break the bank only drawback is Game volume don’t transmit through set

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality was ok at best. Did not like the way they fit. Eventually returned for a different model

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Kids like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The kids like it and were happy. We ordered two and they are working jist the way we expected so far.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mic stinks buy a better one just spring for the Xbox wireless mic instead

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Christopher! We are sorry to hear about the experience you've had with your Turtle Beach Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    turtle Beach Recon x

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought This Before Its Not bad it could use some work the sound tends to go out I took it back cause i thought it would work to get audio Through my capture card it did not sound right when im speaking and hearing it echo the plug can some times go out

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.



      Best regards! TurtleBeach

  • Rated 1 out of 5 stars

    Sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mic stopped working within the first month. Not sure if I got a defective one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nope

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are not good headphones at all. Either the headphone port does not work, or the mic does not work.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello! We are sorry to hear about the experience you've had with your Turtle Beach Recon 50P Headset. Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 4 out of 5 stars

    Seems to like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son seems to like it. The only thing that's bothering him is the square shape of the headphones after he puts them on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Head Set

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought ad a present for my nephew. He love the earphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great head set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very good product. I had gotten one for a gift in December and they love it. So I tried it and also liked it. I strongly recommend this to any one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun for Gamers of All ages

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was agift for my teenage nephew for Christmas. He plays online games and he said he can hear all of his friends chat with no issues

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These specific heads have a poor audio quilt. Party chat is fine but in game audio is terrible.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent gaming headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These turtle beach headsets work fairly well. I have little to no issue using them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent headphones Xbox one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Xbox one. I have had excellent results with this brand headset so I’m looking forward to using them with my new system.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lasted about 3 weeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mic crapped out really fast. Will exchange and then update review

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brand new straight out of the box the microphone doesn’t work

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Feels Cheap

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is okay but you get what you pay for, this is not the highest quality headset.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Used for the xbox

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love this and it works well for what they use it for. Although they talk louder to me when they have them on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son for christmas. He hasnt complained yet.

    I would recommend this to a friend