Customer Ratings & Reviews
- Model:
- TBS-6003-01
- SKU:
- 9584021
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the exceptional sound quality and comfortable design of this headset, which many users find to be a great value for the price. While the product is praised for its versatile compatibility and lightweight fit, some users have noted that the volume could be louder and the cord length is somewhat restrictive. Overall, the device is well-regarded for its performance during gaming and daily use.
This summary was generated by AI based on customer reviews.
RISKY! Mic didn’t work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not sure if it was Best Buy’s fault or the manufacturer but I bought these and the mic didn’t work. I had to go return it and exchange for a different headset.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello William! We are sorry to hear about the experience you've had with the microphone on your Turtle Beach Recon 50 Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. If you have any questions or concerns, please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my son he love it, and he’s use it all the time very good product differently I recommend
I would recommend this to a friendBought for my grandsons, not good
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had for about 2 weeks and they stopped working. wouldn't recommend
No, I would not recommend this to a friendHorrible open box
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible, i bought it as open box. The cord was ripped out and completely worn out, but package had it listed as excellent. Never open box again.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Samuel!
We are sorry to hear about the experience you've had with purchasing an open-box Turtle Beach Recon 50 Headset from BestBuy.
Please know that Turtle Beach is not involved with the verification or distribution of open-box products sold through BestBuy.
Please contact BestBuy directly for further assistance with your open-box purchase.
Thank you.
What?
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good to play video games and such. Durability is yet to be seen
I would recommend this to a friendNot bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These seem pretty good so far. The microphone popped off a couple of times early but seams good lately.
I would recommend this to a friendGreat headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is perfect for a younger kid. The headset feels small for an adult but I bought it for my son. He loves it!
I would recommend this to a friendGood buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.these headphones were to replace my other Turtle Beach headset, and I don’t regret the decision! they match my laptop in color, so even better.
I would recommend this to a friendNot so hot.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked good for a short time. Started to get small electrical shocks. Unable to return passed deadline.
No, I would not recommend this to a friendGreat value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headset that doesn’t break the bank only drawback is Game volume don’t transmit through set
I would recommend this to a friendMeh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality was ok at best. Did not like the way they fit. Eventually returned for a different model
No, I would not recommend this to a friendNot satisfied I
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This died after two days. Returned it. Had no problem with the return.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello,
Thank you for leaving your feedback; however, please know that our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Kids like it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The kids like it and were happy. We ordered two and they are working jist the way we expected so far.
I would recommend this to a friendSucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The mic stopped working within the first month. Not sure if I got a defective one.
No, I would not recommend this to a friendFlimsy headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The headset didn’t hold up that well it’s a little bit flimsy for the price
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello,
We appreciate your feedback. Please know that our headsets are each sold with a one-year manufacturer's warranty, and our dedicated Support Team available to provide assistance under that warranty as needed. That team can be reached right from the support section of the Turtle Beach website.
Thanks!
Seems to like it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Son seems to like it. The only thing that's bothering him is the square shape of the headphones after he puts them on.
I would recommend this to a friendGreat head set
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is very good product. I had gotten one for a gift in December and they love it. So I tried it and also liked it. I strongly recommend this to any one.
I would recommend this to a friend- Pros mentioned:Comfort
Decent gaming headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These turtle beach headsets work fairly well. I have little to no issue using them
I would recommend this to a friend Fun for Gamers of All ages
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was agift for my teenage nephew for Christmas. He plays online games and he said he can hear all of his friends chat with no issues
I would recommend this to a friendNot very good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These specific heads have a poor audio quilt. Party chat is fine but in game audio is terrible.
No, I would not recommend this to a friend