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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 9634 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the exceptional sound quality and comfortable design of this headset, which many users find to be a great value for the price. While the product is praised for its versatile compatibility and lightweight fit, some users have noted that the volume could be louder and the cord length is somewhat restrictive. Overall, the device is well-regarded for its performance during gaming and daily use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 448 Showing 8,941-8,960 of 9,634 reviews
  • Rated 2 out of 5 stars

    Lindsey

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These broke with in the 1st month of my son having them...

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good morning Lindsey,

      We’re sorry to hear about that! Please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website!

      Thank you kindly! TurtleBeach

  • Rated 1 out of 5 stars

    Bad Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bad quality mic, got roasted every time I spoke whether it was on discord or on game.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Chengis! We are sorry to hear about the experience you've had with the microphone on your Turtle Beach Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. If you have not already returned the headset, please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    My wife loves these headsets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves these headsets Especially whenever she has a headache or one of us can’t sleep while the other one is sleeping

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a solid headset. Is shared among two kids under the age of 10. Especially love the fact I don’t have to charge it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my 14 year old son for Christmas. They stopped working by the end of January.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    My kid loves them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're on our 4th set now. Not to say that they fail early on, but my kid loves them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. ………………………………………………………………………………………….

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Good headset- Trash Mic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones work but the mic was 100% junk. Tried every config in the book and still nothing.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Thanatos! We are sorry to hear about the experience you've had with the microphone on your Turtle Beach Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    great for serious gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I bought this headset, i have used it a lot, and they have operated very well. I have not had any issue with them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Gamer headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic and introductory headphones for if your a gamer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was a gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pair of headphones for a 12-year-old and these are just what he wanted with a nice protection plan in case we have any more accidents

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These didn’t last but a couple of months not happy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nope

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are not good headphones at all. Either the headphone port does not work, or the mic does not work.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello! We are sorry to hear about the experience you've had with your Turtle Beach Recon 50P Headset. Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    Didnt work very long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son used for abouth a month and the mic stopped working

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    You can find better headphones anywhere else.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very low quality. Uncomfortable. Microphone rarely works.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Billy,

      We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 50P. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.

      Thank you and best regards! TurtleBeach

  • Rated 4 out of 5 stars

    Head set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as its supposed to, no problems with. My 11 year old uses it all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Turtle Myrtle

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turtle Beach...what more needs to be said. They make some of the best headphones in the market

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son picked these to add to his gaming arsenal. He loves that he can now talk to his friends while playing video games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son likes it because he can remove the mic and use it as headphones for his ipod when he’s not using it on his xbox

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Every parent needs these

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids are so loud on the Xbox and these are great because then you only here your child and not five hundred others!!!!

    I would recommend this to a friend