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Customer reviews

Rating 4.4 out of 5 stars with 9580 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

90%
would recommend
to a friend

Customers are saying

Customers highly value the Recon 50P Wired Over-Ear Gaming Headset for its sound quality and comfort. Many appreciate the price point, microphone, and compatibility with multiple devices. Some customers feel the volume could be louder and the cord could be longer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 450 Showing 8,981-9,000 of 9,580 reviews
  • Rated 1 out of 5 stars

    Didnt work

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately my son was not able to speak with the mic. He was only able to hear.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Angelyne! We are sorry to hear about the experience you've had with the microphone on your Turtle Beach Recon 50 Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    Turtle Beach brand break easily & don't last

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second pair of turtle Beach headsets. They start off working great, but after a couple months they break and don't work well. The sound is staticky, and the hardware itself breaks. We're never buying turtle Beach brand again.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Nancy,

      We’re sorry to hear about this inconvenience. As a heads up; our headsets are each sold with a one-year manufacturer's warranty, and our dedicated Support Team is available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Thank you and best regards! TurtleBeach

  • Rated 2 out of 5 stars

    Disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset is not the most comfortable, feels awkwardly angled. Purchased this set because our preferred model was sold out. Sound quality is decent. Left earpiece broke after only 1 month. Get the warranty if you decide to buy!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great for gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the headset is great. Easy to connect.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Product... but...

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great product, I’m not sure about the quality of the microphone. I will say that replacing the microphone was easy. It’s better than having to buy an entire new headset when it’s only the mic that needs replacing. I would definitely purchase this again.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for a Christmas gift. It broke a month later. Very unsatisfied

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Anastassia! We are sorry to hear about the experience you've had with your Turtle Beach Recon 50 Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out to our Support Team with details about what happened, and they can look in to whether this would be covered under our manufacturer's warranty. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    Turtle beach wired

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! We picked these up at our local store as a back up while our wireless were being repaired.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for the young player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I boutgh these for my 8 year old nephew and he loves them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds awsome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as a back up for my wireless head set. I use these more than the wireless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool head phones I love them

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the head phones all. The time it nice I can use them when I play my video games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a headset

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yeah it’s a headset, it’s a low price, I can talk to my friends.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Turtle

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very good gaming headset for beginners. I like the color scheme

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    This is a okay product for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan of these headsets but for a starter set is okay

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great headset and quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son uses this headset for gaming all the time. He loves it!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok but the first pair had to be replaced by warranty

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Affordable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad thing is that they don’t last long but great for kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am very satisfied with the product quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with the product quality I have received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought for my son and he has been using it almost every day with very good results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my daughter so she can talk to her friends when playing games on Xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gaming! Love how it white and matches the Xbox One S

    I would recommend this to a friend