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Customer reviews

Rating 4.4 out of 5 stars with 9580 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

90%
would recommend
to a friend

Customers are saying

Customers highly value the Recon 50P Wired Over-Ear Gaming Headset for its sound quality and comfort. Many appreciate the price point, microphone, and compatibility with multiple devices. Some customers feel the volume could be louder and the cord could be longer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 454 Showing 9,061-9,080 of 9,580 reviews
  • Rated 3 out of 5 stars

    These are ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is pretty average. It’s not the best sound or mic quality. It does work but not much better than the stock ones that come with the Xbox. Both in game sound as well as chat sounds are ok. Microphone quality is ok as well.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ps5

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t recommend it mine stop working after one month of purchase

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Smail! We are sorry to hear about the experience you've had with your Turtle Beach Recon 50 Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 4 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it and would reccomend you try one for yourself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    work awesome for my grandson's gaming and the best part - they were red.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson loves them would deffently recomend thrm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset for beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a gift for a birthday present Best Buy you are *the BEST*

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for any age

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband, kids and I all use them. They work great! Very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wired headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset works great if you don't mind being wired to the controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is the best it is very easy to use and very effective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves the quality of these headphones. Recommend it 100%.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works so great with my grandsons Xbox he loves it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works so great with my grandsons Xbox he loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    such a great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son. Don’t have any problems. Perfect starter gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great simple headset if ur child prefers the bigger headsets

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I’ll just order online next time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not like the service I was trying to get help and it was ignored

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Sergio! We are sorry to hear about the experience you've had with getting assistance for your Turtle Beach Recon 50 Headset from BestBuy. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    Works great with Xbox One.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my grandson’s birthday. He was thrilled with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got it for my cousin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My cousin seems to love this. His last pair of headphones broke so he tried these

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality noise restricting headset that sits well on your head

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice headset and I will buy more but don’t have anyone buy i

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I would recommend to anyone looking for a headset

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son just loves his headset. Great product. Thank you

    I would recommend this to a friend