Customer Ratings & Reviews
- Model:
- TBS-6003-01
- SKU:
- 9584021
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers highly value the Recon 50P Wired Over-Ear Gaming Headset for its sound quality and comfort. Many appreciate the price point, microphone, and compatibility with multiple devices. Some customers feel the volume could be louder and the cord could be longer.
This summary was generated by AI based on customer reviews.
Works Well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does what I need it to do. Just needed a headphone.
I would recommend this to a friendGreat sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good for gaming my daughter uses them with her xbox
I would recommend this to a friendBest buy ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brought this a backup happy i did works and performs as indicated
I would recommend this to a friendMic issue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t work, the mic fall from the plugged in the headset, and if u make it still won’t work to talk
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Greetings Albert,
We’re sorry to hear about this inconvenience; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is amazing!!!! Cheap and easy to install
I would recommend this to a friendGaming Headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality wasn't what I wanted or expected from the brand
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Javie!
We are sorry to hear about the experience you've had with your Turtle Beach Recon 50 Headset.
Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.
Thank you and have a great day!
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son bought this to play with his PlayStation. Loves it
I would recommend this to a friendGift for my son.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves his headset... Multiple uses(ps4, ipad 3dsxl)
I would recommend this to a friendCheap price, cheap quality. Perfect for children.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Feels super cheap, not durable, really isn't worth the low cost. Perfect for a small child that you expect to be broken within the month.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello ASNx,
Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with?
Our Support Team is always happy to help as needed under the one-year manufacturer's warranty our products are sold with. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Thanks!
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Kids love it!! Easy to use. Not much more to say..
I would recommend this to a friendBad Headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mute switch broke in less than 24 hours. sound quality was terrible. right side stopped working after a few days.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello there,
We are sorry to hear about the experience you've had with your Recon 50X.
Our headsets are each sold with a one-year manufacturer's warranty, and our Support Team is available to provide assistance with any sort of inconvenience. That team can be reached right from the support section of the Turtle Beach website as needed and is always happy to lend a helping hand.
Thanks!
GreatTurtleBeaches
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.my son absolutely loves these new Turtle Beach headphones.
I would recommend this to a friendear phones are great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son has enjoyed this item using it for his computer games.
I would recommend this to a friendGreat start...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Headset worked well for 10 days then mic stopped working. Warranty replacement through Best Buy was quick though. We'll see how the replacement works. Price dropped by $10 so that is a plus...
I would recommend this to a friendReview.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Made cheap, terrible product only lasted a day. Waste of money.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there!
We are sorry to hear about the experience you've had with your Turtle Beach Recon 50P headset.
Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.
Thank you!
Doesn’t Work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microphone doesn’t work when I got it can I get refund?
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning Rob,
We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 50X and its microphone. Our Support Team can assist you in getting a replacement for the headset's microphone boom or assist with a full product replacement if necessary under the manufacturer's warranty that our products are sold with. That team can be reached right from the support section of the Turtle Beach website as needed.
If you'd prefer to receive assistance in getting a refund, you would need to get in direct contact with Best Buy's customer service team so they can look in to that for you.
Thank you and best regards!
“Headset”
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound was bad. The connection had problems every time.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good mornin,
Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? The Recon 50P is a plug and play headset, so you should not encounter any sort of connectivity issues when using it with the headset jack on a PlayStation or Xbox controller. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Great for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for my son gaming computer and he loves it.
I would recommend this to a friendGreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product work very well Would recommend to anyone
I would recommend this to a friendWorks great until
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These worked great with our Xbox 1s until they didn't. Less than a month old and they just stopped. Found out that with rechargable batteries on the controllers, they will not work after a while.
No, I would not recommend this to a friend