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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 9634 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the exceptional sound quality and comfortable design of this headset, which many users find to be a great value for the price. While the product is praised for its versatile compatibility and lightweight fit, some users have noted that the volume could be louder and the cord length is somewhat restrictive. Overall, the device is well-regarded for its performance during gaming and daily use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 460 Showing 9,181-9,200 of 9,636 reviews
  • Rated 5 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son uses these a lot when playing his video games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headsets for xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson loves these headsets uses every day after school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the kids love these headsets with their video games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves playing online with his friends every day

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ps5

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t recommend it mine stop working after one month of purchase

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Smail! We are sorry to hear about the experience you've had with your Turtle Beach Recon 50 Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    Great! No problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely no issues. Work as expected, nothing less.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EAR Force recon head phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves them says they are the best ones he has had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great I've had no issues with it.great product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    grandson has had this item for 2 weeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    he has used it almost every night and all ready there is something wrong with one of the earpieces. also I bought him a new controller and already the white button at the top goes down ,but won't always come back up

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones work great they are the best in the world.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Headseat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item doesn’t work at all. Please save your money. Couldn’t even get a refund on item from best buy

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Greetings Abdulhafid,

      We’re sorry to hear about the inconvenience you've had! Please be aware that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 1 out of 5 stars

    Quit after a few days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quit working after a few days exchanged for another and did not work at all. We used it with an after market Xbox remote maybe that's why not compatible but I don't see why that should be an issue went with another head set works great now.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    On Time!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift foe my son hr really needed it for his Xbox 1...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boys love them! They are perfect for their needs

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I’ll just order online next time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not like the service I was trying to get help and it was ignored

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Sergio! We are sorry to hear about the experience you've had with getting assistance for your Turtle Beach Recon 50 Headset from BestBuy. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as Christmas gifts for my son's......they love them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend excellent purchase very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great. It is easy to use and compatible with all devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It esq very good price. My kid was satisfied with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for my gaming device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All that I expected and more. Love the colors as well

    I would recommend this to a friend