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Customer reviews

Rating 4.4 out of 5 stars with 9580 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

90%
would recommend
to a friend

Customers are saying

Customers highly value the Recon 50P Wired Over-Ear Gaming Headset for its sound quality and comfort. Many appreciate the price point, microphone, and compatibility with multiple devices. Some customers feel the volume could be louder and the cord could be longer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 460 Showing 9,181-9,200 of 9,580 reviews
  • Rated 3 out of 5 stars

    It serves the purpose you buy it for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just do not expect too much from this head fone. It serves the purpose well as it says on the box. One more thing use audio cable extension for pc use. If u do otherwise u might get distorted and muffled sound

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gaming, and for watching moives and music.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bellow average sound, decent beginner headset.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have a very monotone sound with not a lot of punch. When speaking in mic voice is flat with low quality. They work and serve their purpose but the quality isn’t the best.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dumb headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst headset ever. Only could hear out of one side and the mic doesn’t work. They scammed me. Screw this headset, Know wonder it’s so cheap.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there,

      We’re sorry to hear about this inconvenience; however, please note our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Thank you kindly! TurtleBeach

  • Rated 1 out of 5 stars

    Spend a little extra.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sure these are cheap, unfortunately they are cheap. Not what I was expecting in from Turtle Beach. I have a higher end MLG Turtle Beach pair that cost more but are well worth the extra price. Don't skimp!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    please remove my email address from this account

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't buy this. Someone's been using my email address with best buy for years. I can't contact customer services as I don't live in America.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this mind only last 2 weeks microphone stop working this garbage no warranty

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey Fernando,

      We’re sorry to hear about this inconvenience you've had with your Recon 50P headset; however, please note that our headsets are each sold with a one-year manufacturer's warranty and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 1 out of 5 stars

    Broken

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke the same day of purchase the mic did not work

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good morning Camillia,

      We’re sorry to hear about this inconvenience; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Thank you kindly and have a wonderful day. TurtleBeach

  • Rated 1 out of 5 stars

    Tried to give them away,nobody would take them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is terrible,I've had better sounding 99¢ earphones online. And you sweat like 10 seconds after putting them on. Children don't even want these atrocities.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They suck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't waste your money on these. Didn't work right out of the box, so returned to store and got a better pair. Want good gaming headphones, then spend the money for a good pair.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Didn't last a year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headphone but quality is suspect as it didn't even last a year before having to replace. Changed to a different brand for replacement. Good thing I bought the warranty.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not functional.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound crackles after 3 days.... junk. And i loved turtle beach. Rip..

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good morning Jesse,

      We’re sorry to hear about your experience with your Recon 50P. As your experience does not sound normal, please allow our Support Team to provide assistance under the manufacturer's warranty that our products are sold with. We’re always happy to help out our customers as needed, whether it be with troubleshooting or replacement service if called for. The Turtle Beach Support Team can be reached right from the support section of the Turtle Beach website via their Contact Support Form.

      Thank you and best regards! TurtleBeach

  • Rated 1 out of 5 stars

    Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected to much from this headset! But you get what you pay for.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there Valerie,

      Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 1 out of 5 stars

    Doesn't last long

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stopped working a few weeks after I bought it for my son.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good morning Keinesha,

      We’re sorry to hear about this inconvenience; however, please be aware that our headsets are each sold with a one-year manufacturer's warranty, and our dedicated technical/warranty Support Team available to provide assistance as needed when it comes to troubleshooting or replacement service if necessary. That team is always happy to help, and they can be reached right from the support section of the Turtle Beach website.

      Thank you! TurtleBeach

  • Rated 1 out of 5 stars

    Go wireless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap wiring, my dog got caught in the cord one time popping out the input from the controller and the metal input broke. Not worth the money. Spend a little more and go wireless.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work at all, very poor quality. I recommend getting a different version.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Samantha,

      Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 3 out of 5 stars

    Great if they lasted...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turtle Beach is not making this model anymore according to Best Buy. I moved on to the 70x. The 50x just had too many issues. 70x is a nice model that is Affordable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headset for my son and it only lasted 4 months before going out. I learned my lesson and paid a little extra the next time for better quality.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t last long

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started acting up and had a shortage within the first week of buying this

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Antwuan G,

      We’re sorry to hear about this inconvenience; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 1 out of 5 stars

    Wouldn't connect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won't connect to my ps4 like told. Need to return.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there!

      We are sorry to hear about the inconvenience you've had with connecting your Turtle Beach Recon 50 headset to PS4.

      Please reach out directly to our dedicated Support Team so they can offer assistance. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Best Regards! TurtleBeach