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Customer reviews

Rating 4.4 out of 5 stars with 9580 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

90%
would recommend
to a friend

Customers are saying

Customers highly value the Recon 50P Wired Over-Ear Gaming Headset for its sound quality and comfort. Many appreciate the price point, microphone, and compatibility with multiple devices. Some customers feel the volume could be louder and the cord could be longer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 461 Showing 9,201-9,220 of 9,580 reviews
  • Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save your money and go for something else. I bought this for my son, and sound in the left ear went out after only 3 weeks.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good morning Chris,

      We’re sorry to hear about this inconvenience; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    Garbage headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor quality. I plug it in my controller and I can’t hear anything . Never worked for me do not buy

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Sorry to hear about that Jimmuffy! Please allow our Support Team to assist you with your Recon 50P. That team can can be reached right from the support section of the Turtle Beach website as needed via their contact form.

      The team can also be contacted via Live Chat between 9:30 AM EST and 4:30 PM EST from Monday through Friday. That's available directly on the main Turtle Beach website. Keep an eye on the lower right hand corner of your browser window for the live chat icon when filling out the form or visiting another page on our site.

      Thank you and best regards! TurtleBeach

  • Rated 3 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my girlfriend so we could talk when we play together. It’s not the best headset ever but it works just fine. She’s happy with it. Worth the price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Need a replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sucks its started out fine then, within a week (Christmas gift) its started making noises and the mic wouldn't and won't work..

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good morning,

      We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 50X. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.

      Thanks! TurtleBeach

  • Rated 2 out of 5 stars

    Echoed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I messed with all of my settings and could not get them to stop echoing. They were comfortable, but returned because of the echo.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Broke after a few months

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cord seemed to have some kind of short in it after few months use. To be fair though, bought these for my 8 year old whose very hard on his things.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Worked well for a little while

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It started off okay, but the life of it, with regular use, was not all that great. The speaker went out after having it for only a few months

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Skraight trash

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working randomly after only 2 weeks. Low quality

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      We’re sorry to hear about this inconvenience; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 1 out of 5 stars

    Quality is poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this headset for maybe 2 months and the plastic headband broke while putting it on my head one day. Turtle Beach's quality has gone down a lot.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No title

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just didn't like them i couldnt hear out if them

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Tina,

      We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 50X. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.

      Thank you and best regards! TurtleBeach

  • Rated 3 out of 5 stars

    Xbox one is what I use them for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. I had other headsets before this one and compared them to these. I can’t hear the foot steps that well on COD. That’s important to me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very poor product. Do not buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son cannot hear sound or communicate with his friends. He had thrown out the packaging, so I don't think it can be returned. Total waste of money. Very disappointed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sub-Par

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Constant problems with these headphones when using them for everyday gameplay. I would recommend going with HyperX

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Get what you pay for

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked fine until it didn't. Make sure to get a warranty since I had to apply it twice until I upgraded to wireless one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible brand

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible . Second grade set I bought and both times the sound doesn’t come through.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 50X! We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.



      Thank you and best regards! TurtleBeach

  • Rated 1 out of 5 stars

    Mic not clear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When talking with others while playing, they said that they could barely hear me. Voice didn't come in clear. I returned them

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX ONE, PS4, PC

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't want to have a separate headset for each different system. PS4 is awesome b/c you can stick about any headset in it and it'll work. Microsoft is money hungry though. Luckily my wife got me an XBOX One this Christmas (Gears of War edition I guess) and I think it came with the "new" controllers with the 3.5mm jack. These headsets work perfect with them. I don't play a lot online, but I'm stationed far from home, so it's nice to play online with my buddies and talk some trash. Sound is pretty good and I can hear shots coming from whatever direction they're being shot from in the game. Useful to know where to run to/from, lol. Also you can adjust the volume on the cable which is quick and handy. My friends say they hear me loud and clear. Best part is these things were less than $40. You can beat that guys. The quality is very nice, it works with multiple systems, and it gets the job done perfectly. I definitely recommend them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset started hurting my ears after 2 hours of gaming, so if you’re going to game for long period of time I would not recommend this headset.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Turtle Beach

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was great but the mic was Junk. The removable mic would not stay in place and could not be picked up by he computer

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good enough for my 7 year old

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 7 year old loves this headset would recommend the warranty to exchange when broken because it is wired and will eventually wear down

    I would recommend this to a friend