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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 9637 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the exceptional sound quality and comfortable design of this headset, which many users find to be a great value for the price. While the product is praised for its versatile compatibility and lightweight fit, some users have noted that the volume could be louder and the cord length is somewhat restrictive. Overall, the device is well-regarded for its performance during gaming and daily use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 461 Showing 9,201-9,220 of 9,637 reviews
  • Rated 5 out of 5 stars

    Great for my gaming device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All that I expected and more. Love the colors as well

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sound doesn’t always work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound was not working due to the way the plug needed to be moved around on the first use. I definitely don’t recommend.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there,

      We're sorry to hear about the inconvenience you've had.

      With that being said; please allow our Support Team to assist you with your Recon 50X headset. Our dedicated Support Team is always happy to help under your headset's manufacturer's warranty and they can be reached via the support section of the main Turtle Beach website.

      Thank you! TurtleBeach

  • Rated 3 out of 5 stars

    Mics go out quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure you get insurance, The microphone stopped working after shirt time. Replaced for little or no costs with insurance, but hassle to keep returning.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Check product before anything

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset was broken and couldnt return because my 7 year runied the box so i was stuck

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there Lesa,

      We’re sorry to hear about this inconvenience; however, our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 1 out of 5 stars

    Terrible.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset I received microphone would cut out when I first started using the headset. Now it doesn't even work. I'm back to using my old cell phone headset and out the price of this headset. Do yourself a favor and look elsewhere.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cheap but works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset was cheap and I needed something quick... Works well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and my son has really enjoyed it. Uses it every day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turtle beach makes great products. This one is no exception

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this item for my nephew bday, he loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this headset. looks great and works wonderfully!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this a backup happy i did works and performs as indicated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for intended use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave as a gift to 16yr old for gaming. No complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what I need it to do. Just needed a headphone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    These didn't last long

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again, my 11yo son used these. He may not have taken the best care of them, but they certainly didn't stand up to normal wear and tear. Last about 8-10 months before dying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for gaming my daughter uses them with her xbox

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is amazing!!!! Cheap and easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son bought this to play with his PlayStation. Loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift for my son.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his headset... Multiple uses(ps4, ipad 3dsxl)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids love it!! Easy to use. Not much more to say..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GreatTurtleBeaches

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my son absolutely loves these new Turtle Beach headphones.

    I would recommend this to a friend