Customer Ratings & Reviews
- Model:
- TBS-6003-01
- SKU:
- 9584021
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the exceptional sound quality and comfortable design of this headset, which many users find to be a great value for the price. While the product is praised for its versatile compatibility and lightweight fit, some users have noted that the volume could be louder and the cord length is somewhat restrictive. Overall, the device is well-regarded for its performance during gaming and daily use.
This summary was generated by AI based on customer reviews.
Horrible headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible quality. Wire ripped in 3 days. Do not buy.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Zully! We are sorry to hear about the experience you've had with your Turtle Beach Recon 50 Headset cable. Please reach out to our Support Team with details about what happened, and they can look in to whether this would be covered under our manufacturer's warranty. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
ear phones are great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son has enjoyed this item using it for his computer games.
I would recommend this to a friendBad headphones.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They broke Easily on me can’t hear out of either side and I’ve only had them for about A month.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Edward,
We’re sorry to hear about this inconvenience you've had with your headset! Please be aware that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Thank you kindly and have a great start to the extended holiday weekend!
Horrible
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible cheap and bad I think other options are way better
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Pika!
We are sorry to hear about the experience you've had with your Turtle Beach Recon 50 Headset.
Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.
Thank you and have a great day!
Great start...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Headset worked well for 10 days then mic stopped working. Warranty replacement through Best Buy was quick though. We'll see how the replacement works. Price dropped by $10 so that is a plus...
I would recommend this to a friendBad Headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mute switch broke in less than 24 hours. sound quality was terrible. right side stopped working after a few days.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello there,
We are sorry to hear about the experience you've had with your Recon 50X.
Our headsets are each sold with a one-year manufacturer's warranty, and our Support Team is available to provide assistance with any sort of inconvenience. That team can be reached right from the support section of the Turtle Beach website as needed and is always happy to lend a helping hand.
Thanks!
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product work very well Would recommend to anyone
I would recommend this to a friendCheap price, cheap quality. Perfect for children.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Feels super cheap, not durable, really isn't worth the low cost. Perfect for a small child that you expect to be broken within the month.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello ASNx,
Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with?
Our Support Team is always happy to help as needed under the one-year manufacturer's warranty our products are sold with. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Thanks!
Not a quality product
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality. Spend a little more money and get something you won't be disappointed with.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there Neil,
Thank you for taking the time to provide us with your feedback for the Recon 50P headset; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Thanks!
Great for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for my son gaming computer and he loves it.
I would recommend this to a friendMic issue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t work, the mic fall from the plugged in the headset, and if u make it still won’t work to talk
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Greetings Albert,
We’re sorry to hear about this inconvenience; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Works great until
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These worked great with our Xbox 1s until they didn't. Less than a month old and they just stopped. Found out that with rechargable batteries on the controllers, they will not work after a while.
No, I would not recommend this to a friendIt serves the purpose you buy it for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just do not expect too much from this head fone. It serves the purpose well as it says on the box. One more thing use audio cable extension for pc use. If u do otherwise u might get distorted and muffled sound
No, I would not recommend this to a friendEh
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke really fast it sure how tondix it was basdsdd
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Jmini! We are sorry to hear about the experience you've had with your Turtle Beach Recon 50 Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
Great for gaming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for gaming, and for watching moives and music.
I would recommend this to a friendBellow average sound, decent beginner headset.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones have a very monotone sound with not a lot of punch. When speaking in mic voice is flat with low quality. They work and serve their purpose but the quality isn’t the best.
No, I would not recommend this to a friendSpend a little extra.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sure these are cheap, unfortunately they are cheap. Not what I was expecting in from Turtle Beach. I have a higher end MLG Turtle Beach pair that cost more but are well worth the extra price. Don't skimp!
No, I would not recommend this to a friendDoesn’t Work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microphone doesn’t work when I got it can I get refund?
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning Rob,
We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 50X and its microphone. Our Support Team can assist you in getting a replacement for the headset's microphone boom or assist with a full product replacement if necessary under the manufacturer's warranty that our products are sold with. That team can be reached right from the support section of the Turtle Beach website as needed.
If you'd prefer to receive assistance in getting a refund, you would need to get in direct contact with Best Buy's customer service team so they can look in to that for you.
Thank you and best regards!
“Headset”
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound was bad. The connection had problems every time.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good mornin,
Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? The Recon 50P is a plug and play headset, so you should not encounter any sort of connectivity issues when using it with the headset jack on a PlayStation or Xbox controller. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Gaming Headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality wasn't what I wanted or expected from the brand
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Javie!
We are sorry to hear about the experience you've had with your Turtle Beach Recon 50 Headset.
Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.
Thank you and have a great day!