Customer Ratings & Reviews
Customer reviews
Rating 4.4 out of 5 stars with 9580 reviews
(9,580 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers highly value the Recon 50P Wired Over-Ear Gaming Headset for its sound quality and comfort. Many appreciate the price point, microphone, and compatibility with multiple devices. Some customers feel the volume could be louder and the cord could be longer.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
NA
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product did not work with my sons ps4, which stated it was compatible.
This review is from Turtle Beach - Recon 50P Wired Over-Ear Gaming Headset for PS5, PS4, PS4 Pro, Xbox Series X|S, Xbox One, PC & Mobile - Black/Blue
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Mouch,
We’re sorry to hear about this inconvenience with your Recon 50P. That headset should provide compatibility with the PlayStation 4 console and its controllers. Since you your headset is not functioning as it should; please allow us to assist you with troubleshooting or warranty replacement service if necessary. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Rated 3 out of 5 stars
Ok for the price
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gave these to my 17 year old who knows how to take care of headphones, they lasted about 18 months before having issues.
This review is from Turtle Beach - Recon 50X Wired Gaming Headset for Xbox Series X|S, Xbox One, PS5, PS4, PS4 Pro, PC & Mobile - White/Green
No, I would not recommend this to a friendRated 3 out of 5 stars
Get what you pay for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap plastic. Feels like it's gonna break and sound quality was alright. Good to buy while waiting for a good headset to come through
This review is from Turtle Beach - Recon 50X Wired Gaming Headset for Xbox Series X|S, Xbox One, PS5, PS4, PS4 Pro, PC & Mobile - White/Green
No, I would not recommend this to a friendRated 2 out of 5 stars
Nobody can hear me when playing online
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've tried everything to get the microphone to work to where people on the other end can hear me. Not worth the money.
No, I would not recommend this to a friendRated 1 out of 5 stars
Ugh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t get it to work with multiple different controllers. It works fine on other devices, but will not work with my Xbox controllerS.
This review is from Turtle Beach - Recon 50X Wired Over-Ear Gaming Headset for Xbox Series X|S, Xbox One, PS5, PS4, PS4 Pro, PC & Mobile - Black/Green
No, I would not recommend this to a friendRated 1 out of 5 stars
Junket
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These things did not last long just poorly made and not of high quality at all what a shame
This review is from Turtle Beach - Recon 50P Wired Over-Ear Gaming Headset for PS5, PS4, PS4 Pro, Xbox Series X|S, Xbox One, PC & Mobile - Black/Blue
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning,
We’re sorry to hear about the inconvenience you're having; however, please note that while Best Buy’s own return period may have ended, our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Thank you!
Rated 1 out of 5 stars
always break
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These always break so if you buy them you need to purchase the warranty so you can continue to replace them
This review is from Turtle Beach - Recon 50X Wired Over-Ear Gaming Headset for Xbox Series X|S, Xbox One, PS5, PS4, PS4 Pro, PC & Mobile - Black/Green
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Paige,
We’re sorry to hear about this inconvenience! While Best Buy’s own return period may have ended, our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. That team can be reached right from the support section of the Turtle Beach website and they are always happy to lend a hand.
Best regards!
Rated 3 out of 5 stars
Overall decent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the price but quality lacks. Overall if you just need a cheap mic then you can get his until you have enough for another
This review is from Turtle Beach - Recon 50X Wired Gaming Headset for Xbox Series X|S, Xbox One, PS5, PS4, PS4 Pro, PC & Mobile - White/Green
No, I would not recommend this to a friendRated 3 out of 5 stars
Too hot
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When wearing for more that an hour or so it holds warmed in. You’ll find yourself readjusting all the time.
This review is from Turtle Beach - Recon 50X Wired Gaming Headset for Xbox Series X|S, Xbox One, PS5, PS4, PS4 Pro, PC & Mobile - White/Green
No, I would not recommend this to a friendRated 2 out of 5 stars
Decent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a decent headphone, not comfortable for me. I wouldn't recommend for long duration.
No, I would not recommend this to a friendRated 1 out of 5 stars
Don’t buy.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely horrible. Mic does not work period. Waste of money.
This review is from Turtle Beach - Recon 50X Wired Over-Ear Gaming Headset for Xbox Series X|S, Xbox One, PS5, PS4, PS4 Pro, PC & Mobile - Black/Green
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 50X's microphone! We’re always happy to help under the manufacturer's warranty our products are sold with, and we can be reached right from the support section of the Turtle Beach website as needed.
Thank you and best regards!
Rated 3 out of 5 stars
Not happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quite uncomfortable, sound isnt too bad but wouldnt buy again. Bought astros with a mixamp and the investment was worth it.
This review is from Turtle Beach - Recon 50X Wired Gaming Headset for Xbox Series X|S, Xbox One, PS5, PS4, PS4 Pro, PC & Mobile - White/Green
No, I would not recommend this to a friendRated 1 out of 5 stars
Didn’t work
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headphone didn’t work with Xbox one controller and didn’t come with the adapter to connect to the controller
This review is from Turtle Beach - Recon 50X Wired Over-Ear Gaming Headset for Xbox Series X|S, Xbox One, PS5, PS4, PS4 Pro, PC & Mobile - Black/Green
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible. Waste of money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Headset broke shortly after purchase. Store said we Would have to contact manufacturer regarding any replacement of this product.
This review is from Turtle Beach - Recon 50X Wired Over-Ear Gaming Headset for Xbox Series X|S, Xbox One, PS5, PS4, PS4 Pro, PC & Mobile - Black/Green
No, I would not recommend this to a friendRated 3 out of 5 stars
Good for $$$$$
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got for my 9yr old for xmas. Loved them until they broke in march. Good for the $$$$$.... make sure to buy the warranty!!!!! Well worth $8..
This review is from Turtle Beach - Recon 50X Wired Gaming Headset for Xbox Series X|S, Xbox One, PS5, PS4, PS4 Pro, PC & Mobile - White/Green
I would recommend this to a friendRated 3 out of 5 stars
Not the best headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my son along with the protection plan. I am glad because this is the 2nd pair already as they go out pretty quick
This review is from Turtle Beach - Recon 50X Wired Gaming Headset for Xbox Series X|S, Xbox One, PS5, PS4, PS4 Pro, PC & Mobile - White/Green
No, I would not recommend this to a friendRated 1 out of 5 stars
Junk
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk cheap made had to return and exchange twice then the third time decided to get different brand
This review is from Turtle Beach - Recon 50P Wired Over-Ear Gaming Headset for PS5, PS4, PS4 Pro, Xbox Series X|S, Xbox One, PC & Mobile - Black/Blue
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Tammy,
Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Thank you and best regards!
Rated 3 out of 5 stars
Hard to connect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yes it was very hard to connect to the PlayStation Pro had to return it and get another one has a lot of static in the line
This review is from Turtle Beach - Recon 50P Wired Gaming Headset for PS5, PS4, PS4 Pro, Xbox Series X|S, Xbox One, PC & Mobile - White/Blue
No, I would not recommend this to a friendRated 1 out of 5 stars
Wasted money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only one sides works and it came damaged wasted my money
This review is from Turtle Beach - Recon 50X Wired Over-Ear Gaming Headset for Xbox Series X|S, Xbox One, PS5, PS4, PS4 Pro, PC & Mobile - Black/Green
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Antonio,
We’re sorry to hear about this inconvenience; however, please allow us to assist you further under your product's warranty. Our dedicated Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Rated 3 out of 5 stars
Good headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second pair I’ve had to buy. They are great for a while but don’t last that long with repeated use.
This review is from Turtle Beach - Recon 50X Wired Gaming Headset for Xbox Series X|S, Xbox One, PS5, PS4, PS4 Pro, PC & Mobile - White/Green
I would recommend this to a friend









