Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 9580 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

90%
would recommend
to a friend

Customers are saying

Customers highly value the Recon 50P Wired Over-Ear Gaming Headset for its sound quality and comfort. Many appreciate the price point, microphone, and compatibility with multiple devices. Some customers feel the volume could be louder and the cord could be longer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 463 Showing 9,241-9,260 of 9,580 reviews
  • Rated 3 out of 5 stars

    They broke after a couple of months

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were really great. However they broke after a few months. The aux port no longer functions making them useless

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Use as a backup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you game on occasion...then yes. You you game everyday, go with the AFTERGLOWS

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stopped working within a week. What a waste of money.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Jen,

      We’re sorry to hear that you've encountered an inconvenience with your Recon 50P; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. That team can be reached right from the support section of the Turtle Beach website via their Contact Form or Live Chat service.

      Live Chat is available between 9:30 AM EDT and 4:30 PM EDT from Monday through Friday. That service can be accessed via the support section of the main Turtle Beach website. Keep an eye on the lower right hand corner of your browser window for the live chat icon when viewing a page within the Support Section.

      Thanks! TurtleBeach

  • Rated 1 out of 5 stars

    Trash

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke and took back for a newer pair of trash that broke in 2 weeks as well. .....

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello,

      We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 50X. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.

      Thank you and best regards! TurtleBeach

  • Rated 1 out of 5 stars

    No good sorry

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son doesn’t like it can’t hear good on it. Now just sitting on floor.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Dove420,

      We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 50P. We’re always happy to help as needed under our product's warranty, and we can be reached right from the support section of the Turtle Beach website as needed.

      Thank you and best regards! TurtleBeach

  • Rated 3 out of 5 stars

    Not the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lot of background noise, can be hard to hear other people talk. Have to adjust a lot of settings to get it right

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible, broke within the first week

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plug end that plugs into the controller broke within the first week making these useless.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not worth the $$

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought for my son he liked them at first but then said they were junk dont waste your money

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    They alright

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microphone doesn’t always work and people can’t hear you, you outa get the wireless, they’re way better

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Sound Quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed. A lot of static, and very hard to hear someone because of poor sound quality. I do not reccommend.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Poor Sounds Quality

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son got these for his birthday in Oct & he doesnt use them anymore due to not being able to hear .

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They function properly, but don't have great audio. You get what you pay for. They did the job until I upgraded.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ok head set

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This head set was good however my daughter had a hard time finding the mute /microphone button

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    eh

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not very good, exchanged them for another pair of headphones

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Moot,

      Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.


      Best regards! TurtleBeach

  • Rated 3 out of 5 stars

    "OKAY"

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an okay headset for the price! If you need a quick PC headset that doesn't feel too cheap, this is the one for you!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent for the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the money. Mic is not noice canceling and so you will get ambient noise. However for the price they work well

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defective item something about this brand of headphones?

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good morning,

      Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed under the manufacturer's warranty our products are sold with, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 3 out of 5 stars

    Good for Gaming

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good for gaming, but they do breakdown. This is the second pair, but for the price worth it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not compatible with system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not compatible with system. Product specs not clear. Need to return item. The overall review and recommendation do not apply.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality. It was falling apart immediately. We returned this right away.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Orie,

      We’re sorry to hear about your experience; however, please know that we have a dedicated Support Team that is available to provide assistance should you encounter any sort of inconvenience with one of our products. That team is always happy to help, and they can be reached right from the support section of the Turtle Beach website as needed.

      Thanks! TurtleBeach