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Customer reviews

Rating 4.4 out of 5 stars with 9580 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

90%
would recommend
to a friend

Customers are saying

Customers highly value the Recon 50P Wired Over-Ear Gaming Headset for its sound quality and comfort. Many appreciate the price point, microphone, and compatibility with multiple devices. Some customers feel the volume could be louder and the cord could be longer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 464 Showing 9,261-9,280 of 9,580 reviews
  • Rated 3 out of 5 stars

    Mic broke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microphone broke pretty quickly used my warranty from geeks quad to get a replacement

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Can't seem to turn down sensitivity enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using discord with the sensitivity turned all the way down, it still picks. Early everything in the background

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Earphones break easily

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had issues with the quality of the earphones. The microphone antenna breaks easily.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    tight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones have descent sound and are very tight on my head. I would return them, but time ran out.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bummer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son bought this to use w/ his Xbox one, but it would never connect to it. We ended up returning it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandson uses for his gaming systems. States that the are ok. Nothing fancy but still useful.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    bad buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound is horrible can hardly hear on them wish i could return

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Will,

      We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 50X. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.

      Thank you and best regards! TurtleBeach

  • Rated 3 out of 5 stars

    Ok headset

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great when new. But, doesn't hold up over time. Budget headset.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    dont do it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    some fault causes hiss in playback when connected.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good morning!

      We’re sorry to hear about this inconvenience with your Recon 50X; however, please allow us to assist you further with what you described here. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 2 out of 5 stars

    Not good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got them for Christmas and they are already falling apart on ear part

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money. The sound quality is garbage. Better off getting the astro headphones

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Gaming headsets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the headset for a Christmas present. I have not gotten a bad review from the user.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worked for two weeks.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These worked for a 2 weeks before the sound went out.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there Harris,

      We’re sorry to hear about this inconvenience with your Recon 50P headset; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 1 out of 5 stars

    Ugh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mic dont work when he had to make appointments and online gaming

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there,

      We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 50X. We’re always happy to help with troubleshooting or replacement service as needed under your headset's warranty and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 1 out of 5 stars

    Turtle beach headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My order was suppose to be delievered on the 10th of December and haven't received it yet very unsatisfied

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didnt work well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crap no one could understand a word i said sounded like a robot

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello,

      We’re sorry to hear about this inconvenience with your Recon 50P; however, please allow us to assist you further. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website. TurtleBeach

  • Rated 3 out of 5 stars

    Disappointing Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd Turtle Beach; 1st one lasted 5 yrs; microphone on this one broke after 3 days; returned.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They get the job done but I finde them to be too delicate. They don’t really last long.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    does not work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never worked out of box will be returned. never worked once.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hi,

      We are sorry to hear about your experience. Please be aware that our headsets are covered under a manufacturer's warranty. To receive assistance under that warranty; please reach out to our dedicated Support Team for assistance with troubleshooting or warranty replacement service if need be. That team can be reached via the Support section of the main Turtle Beach website.

      Thank you very much! TurtleBeach

  • Rated 1 out of 5 stars

    Turtle beach garbage

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over priced crap. Spend your money on some steel series, Astros or Rigs.

    No, I would not recommend this to a friend