Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 9580 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

90%
would recommend
to a friend

Customers are saying

Customers highly value the Recon 50P Wired Over-Ear Gaming Headset for its sound quality and comfort. Many appreciate the price point, microphone, and compatibility with multiple devices. Some customers feel the volume could be louder and the cord could be longer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 465 Showing 9,281-9,300 of 9,580 reviews
  • Rated 3 out of 5 stars

    Ok product

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expected more from this product ended up only using it twice for online play

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor design

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had previously purchased a G430 headset that broke while under warranty. I took it back to BBuy and tried to exchange it for another one of the same type. Of course, they were "out of stock", so I had to purchase THIS higher priced model of a maker I'd never used before. This EAR Force set is so tight,even when fully expanded, that I get headaches...and I've been told my head is small for my bodysize. The mouthpiece seems to slide in snugly, but will fall out at the most inopportune time. The incoming cable doesn't come up one SIDE; no, it comes up UNDER the chin...the 2 wires are formfitted together until they come within 4 inches of my chin, which puts a great deal of pressure against my cheeks and jawbone, and severely limits my ability to twist sideways. If I was about 5 years old this set might fit and MIGHT last 3 months. For now, I bought another G430 through Amazon, and relegated the Turtle Beach to backup/spare status.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t waste your money on these cheap things wires are thinner than ear bud wires

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Crappy

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They broke within a month of my purchase! Crappy sound

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good morning Ally,

      We’re sorry to hear about this inconvenience! Please note that our headsets are each sold with a one-year manufacturer's warranty, and our dedicated Technical/Warranty Support Team is available to provide assistance as needed. That team can be reached right from the support section of the Turtle Beach website.

      Thank you kindly and have a wonderful day! TurtleBeach

  • Rated 3 out of 5 stars

    Not sure

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot get these to work but I’m thinking I just don’t know how to set up correctly.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Itsm ok

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is ok; however, glitches on after awhile. Item looks good physically.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buy replacement plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are okay, but have gone through 3 pair in 8 months. Luckily I bought the replacement plan.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Earphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They broke the same night and she couldn’t play with them

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello,

      We are sorry to hear about your experience with your Recon 50P. Please know that our headsets are sold with a manufacturer's warranty & our dedicated Support Team is available to provide assistance as needed whether it be with troubleshooting or replacement service. They can be reached right from the support section of the Turtle Beach website.

      Thank you! TurtleBeach

  • Rated 1 out of 5 stars

    Just spend the money on a nice headset

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flimsy and sound stopped working after a week of use.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey TCuh,

      We are sorry to hear about this. Please be aware that our headsets are each sold with a one-year manufacturer's warranty and our dedicated Support Team is available to provide assistance under that warranty as needed.

      That team can be reached right from the support section of the Turtle Beach website.

      Thank you kindly and have a wonderful day! TurtleBeach

  • Rated 2 out of 5 stars

    It was aight

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was aight you know the bass wasn’t that good...

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox head phones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had some trouble with them, I can hear fine but others hear static whenever I talk.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Crap

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charging port broke a week after purchase. Luckily I bought the insurance on it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Alright for the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're on my sons second set. They only last about a year but my son games alot.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty flimsy. Not the best product. Save your money and get a better one

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy these

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work good very low sound .my son wont use them

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there,

      We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 50P. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.

      Thank you and best regards! TurtleBeach

  • Rated 1 out of 5 stars

    Waste

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke same day. This was a waste of my money and time

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello,

      We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your headset under its manufacturer's warranty. Our dedicated Support Team can be reached right from the support section of the Turtle Beach website as needed.

      Thanks! TurtleBeach

  • Rated 3 out of 5 stars

    Not bad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very small headset. Not the beat of quality, will do what son needs them for.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything sounds so low I didnt know I needed another piece for these headphones

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Microphone broke after 90 days

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microphone already broken and nobody can hear me after just using the headset for 90 days.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    cheap headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones stopped working in 2 months & BB would not stand behind and exchange.

    No, I would not recommend this to a friend