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Customer reviews

Rating 4.4 out of 5 stars with 9580 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

90%
would recommend
to a friend

Customers are saying

Customers highly value the Recon 50P Wired Over-Ear Gaming Headset for its sound quality and comfort. Many appreciate the price point, microphone, and compatibility with multiple devices. Some customers feel the volume could be louder and the cord could be longer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 470 Showing 9,381-9,400 of 9,580 reviews
  • Rated 2 out of 5 stars

    Not the best you can get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got it for my sun micro broke from the first day ok as headset

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful for small kids. Not for gamers or players that play hard.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good and bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So when I bought was the a week later start up make wireless

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Has issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works intermittently disconnects from game every once and a while

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son and it only lasted 2 wks ...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very durable !!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wore these on my vacation trip to the islands they were comfortable the noise isolation was perfect and the sound was as good as the airplanes speakers could put out so bravo Turtles buy them for yourself !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones are great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones fit perfectly to me and I have no problem listen to my friends, if need headphones for a reasonable price then get this kind.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my son worked a few days and mic went out

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work for PS4 or computer:(

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter wanted these to play with her friends on the PS4 and computer. It's labeled for both but when we're tried they did not work. I tried everything, including watching several YouTube videos and nothing worked. So she has some head phones for her phone now:(

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microphone broke off fairly quickly. Otherwise works

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Microphone Won't Stay Attached

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this headset to replace one that had worn out. I noticed the problem immediately. The microphone is not permanently attached to the headset. It inserts into the headset and clicks into place. The problem is the mic won't stay in place and flops around freely. It is impossible to use.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Defective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used with sons xbox 1 and it didn't last long. Defective product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these as a Christmas gift, grandson hated them because he could not hear the footsteps on the game.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Greetings,

      We’re sorry to hear about this experience; however, please allow our Support Team to assist your grandson with their headset Phyllis. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.

      Thank you and best regards! TurtleBeach

  • Rated 1 out of 5 stars

    Broke after 2 months of use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this to replace my broken headphones. The right headphone stopped working after 2 months of use. I had a Geek Squad protection and replaced it, still the right headphone stopped working after 11 days. Will never buy a turtle beach product again. Save your money and go with Logitech's.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 sets of these for my boys. After a month of very little use neither one works they are garbage. I used to only buy turtle beach. I know now they are junk and will never waste my money on another one of their products.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken Mic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microphone is detachable from the headset, the detached mic when inserted directly to the pc worked fine, when used with the headset it did not work. There is an inline volume control with mute switch, this had no effect on making the product work as expected.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working after one month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these headsets and one ear stopped working after one month. Went to Best Buy and they wouldn't assist. No response from the OEM either. Stay away from these headsets. Wires also go to both ear pieces which is also annoying.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Headset for Casual Gamer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this headset up after my Xbox Official one died in 3 months. So far the sound has been excellent, my friends can hear me in chat, and probably an awesome feature is the ability to remove the talk piece. This is handy because I use my headset for my sound, and it gets annoying when I'm watching something on Netflix and I have the talk piece in my face. I can't recommend enough. Totally worth the purchase. Games I play for reference: -Warframe -Halo 5 -Battlefield 4 or Hardline -Destiny

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hurt my ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It had a very hard sound and it hurt my ears after 10 minutes of wearing them. Plus the little foam thing constantly falls off. I had to buy new headphones because these just gave me headaches.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheaply made for the high price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The left earphone broke on the inside after 14th day. We didn't get to Best Buy in time to get a refund, so now we are stuck with these cheap, broken headphones of which we paid 40 dollars.

    No, I would not recommend this to a friend