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Customer reviews

Rating 4.4 out of 5 stars with 9580 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

90%
would recommend
to a friend

Customers are saying

Customers highly value the Recon 50P Wired Over-Ear Gaming Headset for its sound quality and comfort. Many appreciate the price point, microphone, and compatibility with multiple devices. Some customers feel the volume could be louder and the cord could be longer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 476 Showing 9,501-9,520 of 9,580 reviews
  • Rated 5 out of 5 stars

    Great for All Consoles

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for a teen as part of a “secret Santa” that my organization does annually. Was not sure which system, so it was great to find a reputable brand that worked across all of them!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Entry level

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty mid tbh, found a better option in the razer black shark but good for an entry level headset

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Ethan! We are sorry to hear about the experience you've had. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. If you require assistance with any Turtle Beach product, please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached using the “Contact Support” link at the bottom of the Turtle Beach homepage. Best Regards! TurtleBeach

  • Rated 3 out of 5 stars

    Gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was purchased for a gift. It seems to be working just fine. At this time there has not been any complaints for the product. The color is versatile. The product is durable for avid users.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kid loves these

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid loves these headsets. On his second one. His mom broke the first one cleaning his room.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is nothing special. It works, but the mic seems too sensitive and the audio quality is mediocre. When I plugged the headset into my second-gen XBox controller, everything worked like it should. Game audio came through the headphones, and I could adjust the volume using the controls on screen. I also used it with the chatpad, and I could adjust the audio using the buttons on the chatpad. The problem I had was that the "talking" icon in Destiny came on and stayed on. As long as the mic was unmuted, my mic was being transmitted. The thing is, I wasn't talking. So basically, people in my party were hearing my air conditioner, other people in the room, and the barking dog across the street. My $10 Logitech H110 sounds better both ways - the mic is more clear, has less background noise, and the headphones also sound better. I think I'll be returning these and getting another Logitech.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT for beginners

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price. If your a serious gamer I would probably suggest a nicer pair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for only $40 these are pretty good. I have no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset for gamers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this headset a lot and I'm pretty satisfied with it can do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how straightforward it is. Nothing fancy, no extra buttons, just a simple headset. Love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headphone review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones but the people I am on the call with, can barely hear me most times

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello! We are sorry to hear about the experience you've had with your Turtle Beach Recon 50 Headset microphone. Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    Awesome!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great for my daughter. Have had no issues thus far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best headset for xbox1.. I enjoy them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great for those people that love playing games online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, I bought another pair after this one and me and my fiancé enjoy them both so much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All specs and utility are 1:1 what was described. Great product!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Too much of a headache

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered the headset because my last one broke was told by someone who I game with this is a cheap competent headset so decided to try it out got sounds from game and Videos to work on PC and Xbox but only works on discord as a headset but doesn't work for Xbox and PC when it comes to party chat services like Xbox party or Teamspeak and also didn't come with a adapter for PC so had to order that because now or days stores don't carry the Y splitter adapter for it... is worst purchase I made if I wanted earbuds and not a headset I could of gone better.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there!

      We are sorry to hear about the experience you've had with your Turtle Beach Recon 50 Headset.

      Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    Headphones for gaming system

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the customer service and how quick and easy to come and pick it up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandson uses it with his video games he says it works great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice but breaks easily

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the headphones but they are extremely susceptible to breaking, as others have also noted.

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Sorry to hear about your experience TerryB; however, please note that while Best Buy’s own return period may have ended, our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Thank you kindly and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    Ausome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works so good and you don’t have to charge it up you just connected to the controller I’m going to buy another one for my friend

    I would recommend this to a friend