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Customer reviews

Rating 4.4 out of 5 stars with 9580 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

90%
would recommend
to a friend

Customers are saying

Customers highly value the Recon 50P Wired Over-Ear Gaming Headset for its sound quality and comfort. Many appreciate the price point, microphone, and compatibility with multiple devices. Some customers feel the volume could be louder and the cord could be longer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 478 Showing 9,541-9,560 of 9,580 reviews
  • Rated 2 out of 5 stars

    Awful build quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after 2 months of use. The plastic attaching the left ear broke, making it pretty much unusable. The sound quality is fine, and it looks pretty good.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello there,

      We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 50P under its manufacturer's warranty with us.

      We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.

      Thank you! TurtleBeach

  • Rated 1 out of 5 stars

    Cheap

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter has has 2 of these now and both times the mic stopped working. Very disappointing quality and I won't buy this brand again. Waste of money times.2.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great For PS4

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am appalled off the performance of this head phone, grade AAAAAAAAAAA++++++

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Turtle beaches reviews

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as I thought. Can barely hear out the headphones. Like my others ones better. These will do

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good morning Steffie,

      We appreciate your feedback; however, please allow our Support Team to assist you with your Recon 50x. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.

      Thank you and have a wonderful day! TurtleBeach

  • Rated 3 out of 5 stars

    Get what you pay for

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad but wasn't aware of a adapter was needed for Xbox one controllers. Bought this product thinking it was similar to another.Regret it only that adapter is needed and feels cheap.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are basic. Halfway decent sound. I would recommend waiting until better headphones go on sale (i.e. Skullcandy Hesh, or Sony). They might be double the price, but it's worth it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Look elsewhere

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worthy of $40. I purchased this headset a week ago to replace my X12s that have stopped picking up audio. My biggest gripe is the lack of the Mic Monitoring feature found on other Turtle Beach products. Other issues include a terrible removable microphone that never goes in properly and a very uncomfortable headband that is painful to wear after even a short period of time. I plan on returning this pair to the nearest Best Buy store. Look elsewhere for a budget gaming headset, because this product is far from the best.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    turtle beach

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had pair of these except they where green and had for couple of days then they broke quit working didn't last long don't waste ur money on this peace of crap headset

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there!

      We are sorry to hear about the inconvenience you've had with your Turtle Beach Recon 50 headset.

      Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Rated 3 out of 5 stars

    decent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a decent headset when it was my first but decided to upgrade with Astros instead

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves these, tho he does put the volume up and he can't hear me calling for him. But I guess that means they are good quality. He loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headset for the value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product. worked as described. i would recommend buying.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They weren't so great.. you have to turn the Tv volume. Low in order to only hear it in the headphones. Which is a not worth it..

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Too quiet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returning these the next day. Would be better if louder. Too quiet, even on full volume.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Breaks on its own - very dissapointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slightly after having a pair for over a year they broke with no fall damage or any other type of reason to break. The cheap plastic it is made of cracked when I literally just picked them up. I spend some extra cash for a nice set and was extremely disappointed. I would not purchase this brand.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these based on the reviews for the price and my 12 year old son is very happy with them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are worth their price, not the best but not the worst.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just amazing i= saw on youtube all the reviews and each and everyone was a positive

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    junk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    total piece of crap... i had it for one minute in my controller and it stopped working, and so when i went to unplug it and plug it back in, the audio jack came out of the rubber housing, like completely out... absolute junk

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello,

      We’re sorry to hear about this inconvenience; however, please note our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Thank you & best regards! TurtleBeach

  • Rated 1 out of 5 stars

    Don’t work ps4

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought for my nephew won’t work with his ps4 did work on his brothers ps5 now I have to return

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good morning,

      We’re sorry to hear about your experience; however, if the headset is working fine on a PS5 it should have no issues working on a PS4. Please allow our Support Team to assist you with your Recon 50P headset. That team can be reached right from the support section of the Turtle Beach website as needed.

      Thanks and enjoy the upcoming weekend! TurtleBeach

  • Rated 5 out of 5 stars

    Excellent Gaming Headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Turtle Beach EFR 50 is an amazing gaming headset. Strongly recommended.

    I would recommend this to a friend