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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1030 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers are delighted by the superb sound quality and ease of use of the Headset Audio Controller Plus for Xbox One & Xbox Series X|S. Many appreciate its compatibility with various headsets and the convenient volume control features, including the easily accessible mute button. However, some customers find the price to be a significant drawback. Other minor concerns include battery life and the controller's size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-4 of 4 reviews
  • Rated 4 out of 5 stars

    Fine adapter if you need one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This adapter works well to pair an original (first production) Xbox One wireless controller with a headset using a 3.5 mm connector. It was a bit touchy in establishing the proper connection until I reseated the adapter twice, but since then it has worked fine. Note that the power drain on the controller batteries is substantial, and I would say I have to swap batteries about four times as often when using the adapter than when no headset is attached.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good product I use my beats with this works cool, but does lose connection sometimes. Not a big deal I just turn the controller off then back on always fixes it. I've had about 1 month and a half dropped it a couple times still fine. Great for the price I always go with the whole " you get what you paid for" quote so I wasn't expecting something fancy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor connection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise pick up in the back ground staticky Sometimes no voice or headphones doesn’t connect. Tried a different head set same result

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good morning Vega,

      We’re sorry to hear about this inconvenience with your Headset Audio Controller; however, please allow us to assist you further. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 1 out of 5 stars

    Bad connection.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defined not worth the money, connection goes out constantly.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there!

      We are sorry to hear about the inconvenience you've had with your Turtle Beach Headset Audio Controller Plus for Xbox One & Xbox Series X|S.

      Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach