Customer Ratings & Reviews
- Model:
- TBS-0285-01
- |
- SKU:
- 5549000
Customer reviews
Rating 4.5 out of 5 stars with 1027 reviews
(1,027 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are delighted by the superb sound quality and ease of use of the Headset Audio Controller Plus for Xbox One & Xbox Series X|S. Many appreciate its compatibility with various headsets and the convenient volume control features, including the easily accessible mute button. However, some customers find the price to be a significant drawback. Other minor concerns include battery life and the controller's size.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Worked for what we needed it to do.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son wanted to be able to use my blue yeti usb microphone when playing games on his Xbox. This enabled him to do so, far cheaper than the name brand Xbox product.
I would recommend this to a friendRated 5 out of 5 stars
It works.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like it supposed too. No complaints. Just a bit hard to detatch ftom controller at times.
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headset adapter. My headset seemed a bit on the quiet side and the sound booster on this made it much louder!
I would recommend this to a friendRated 4 out of 5 stars
Allows control of audio
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a replacement for another product that came with headphones back in 2009. Works okay but could use better sound quality.
No, I would not recommend this to a friendRated 4 out of 5 stars
Does what it's supposed to do
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this because I had an older Xbox One controller a headphone/mic combination. Now that I have it, I can game online with that headphone/mic combo.
I would recommend this to a friendRated 4 out of 5 stars
Ok but difficult
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought it would just plug into the controller but no you have to take the back off and then it connects to the battery and then put the screws back in! Does work though...
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you Best Buy for having what I needed. This product works with the new Xbox X as well as the Xbox one which is perfect for my teenager
I would recommend this to a friendRated 5 out of 5 stars
Xbox Headset Adapter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had this product years ago and worked perfectly. Recently returned the item because next gen consoles don’t need adapters for most headsets.
I would recommend this to a friendRated 4 out of 5 stars
Does what it needs to.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a XBox controller stereo amp. Works great with my Turtle beach in ear buds. Gave to my Teenager since I upgraded to a pair of Astro A40.
I would recommend this to a friendRated 4 out of 5 stars
Fixes bad controller audio
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed this because Xbox controllers seem to have their audio inputs go out. This allowed three headsets that were not currently working with controller to work again.
I would recommend this to a friendRated 5 out of 5 stars
Awesome product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you're like me, and have one of the first generation xbox one controllers, AND you want to chat it up with your friends while you're playing COD, then this is the accessory for you.
I would recommend this to a friendRated 5 out of 5 stars
Great adapter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Audio jack on the controller stopped working, and this adapter fixed the problem Plugged headset into adapter and then plugged adapter into the controller. Problem solved!
I would recommend this to a friendRated 5 out of 5 stars
Amazing product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s really helpful to manage game and chat audio on this. Before I bought this I had to do a lot of things to balance it the audio.
I would recommend this to a friendRated 3 out of 5 stars
Might last a few months
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my third adapter ive had to purchase in the last year as the sound keeps getting messed up. Usually after a couple months if i press the volume up or down it jumps all over, to the point where if I try to turn the volume down it might jump to the loudest possible setting or it might turn volume to a very very quiet setting. Turtle Beach needs to release a new version because this is getting ridiculous!
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Mitch,
We’re sorry to hear about this inconvenience with your Headset Audio Controller; however, please allow us to assist you further. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Rated 5 out of 5 stars
Easy fix
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Xbox controller mic port stopped working. Easy fix with this little gadget! So glad we found this before purchasing a new controller.
I would recommend this to a friendRated 4 out of 5 stars
Fit the bill...
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as it should... Useful if you have an old Xbox One. I've since purchased an X series, so it'll be sold with the old one!
I would recommend this to a friendRated 3 out of 5 stars
Pretty good, but annoying background noise
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Serves its purpose well. It has a quiet, but noticable “fuzzy” background noise (like on an told tv set to the wrong channel) which is annoying, especially in quieter games or when watching movies. There’s no way to tell visually which preset us selected which can be annoying. Overall, I’d buy it again but I expected better audio quality and functions for the price.
I would recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Anon,
Thanks for reaching out to us and we're sorry to hear about the experience you're having with your Headset Audio Controller.
Please take the time to reach out to our dedicated Support Team so they can lend a helping hand with troubleshooting the inconvenience you're having. That team can also assist with replacement service if necessary. The Support Team can be reached via the Contact Support form located on the main Turtle Beach website.
Thank you and have a great day!
Rated 5 out of 5 stars
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this adapter.. I have the turtle beach pro’s headset and the game sound did not come through headset, only voice but with this both sounds came through headset!
I would recommend this to a friendRated 5 out of 5 stars
Good prduct
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My controller port failed and this was a much better option than buying a new controller just for the headphone jack. Works great.
I would recommend this to a friendRated 4 out of 5 stars
Price increased
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These used to sell for $25 but now price has doubled because they added a few buttons. One of the buttons has popped off right after started using it.
No, I would not recommend this to a friend


