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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1029 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers are delighted by the superb sound quality and ease of use of the Headset Audio Controller Plus for Xbox One & Xbox Series X|S. Many appreciate its compatibility with various headsets and the convenient volume control features, including the easily accessible mute button. However, some customers find the price to be a significant drawback. Other minor concerns include battery life and the controller's size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,029 reviews
  • Rated 5 out of 5 stars

    Great value and a definite upgrade over OE adapte.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes a huge difference over the OE headset adapter. The volume level is far better as well as the ability to know at glance whether you’re muted or not. Highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Volume control

    Rated 3 out of 5 stars

    It’s OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works somewhat. Plug it in and adjust the game play volume, and select a sound style. The voice chat buttons on mine would stick and needed to be replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As advertised

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect and as advertised. Will recoomend to anyone looking for something like this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This adapter works great! No I should not need it for my elite Xbox one controller ; however there was a glitch and my mic would not work properly. After purchasing this product my headset is now working again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not what I was looking for

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for bluetooth connectivity- this worked fine with wired headsets but it wasnt what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Turtle beach

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and easy to use, connects perfectly on my controller and connects nice to my Bluetooth turtle beach headphones.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good value update

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok to improve the audio for your headset. Battery drains about the same, haven’t noticed it getting any worse

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Does what it needs to

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace my Microsoft branded adapter per I broke it. The only issue I have with this one is it doesn’t fit as snuggly. Other than that works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it works

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this works with the bose gaming headphones. The bose headphones work with the controller but it's too loud. This keeps the loud at a more level setting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great excellent job on the headset price was good g

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent functionality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a little tricky to figure out the how to use the preset buttons and once you snap it to the controller they fit a little loose but they work fairly well once you get it working.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox one

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a piece that I need it to be online and communicate with others well video game already had a headset which was on sale in this device came in handy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for standard head sets.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox controllers are known for having issues with their headset jack this is a great solution to this issue and has so many more volume options. This way you can play with your favorite headset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I heard that crunch - you know the sound of your dog destroying something you didn't want destroyed. After cussing and questioning how the dog found it- I went on Best Buy's app and ordered a new one. All better.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save your money and just buy a cheap turtle beach headset.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good morning Eric,

      We appreciate you taking the time to leave your feedback; however, is there anything in particular that we are able to assist you with in regard to your Headset Audio Controller? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Thanks and best regards! TurtleBeach

  • Rated 5 out of 5 stars

    Great attachment for headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solved the issue that Xbox 1 has made so that any headphone cannot be used without an adapter. Think its poor management of the controller, just made customer spend more. Good product tho.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughters Xbox one because she needed to be able to use her headset. Worked like a charm and prevented a catastrophe! Great item!

    I would recommend this to a friend
  • Pros mentioned:
    Button functionality

    Rated 3 out of 5 stars

    It works, but..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mute is convenient. I think the superhuman hearing sounds like what my other headsets sound like without though. A gimmick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wired heads

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This definitely came in handy when i had a wired headset

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio game changer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you dont have fancy headphones where you can change audio settings then this adapter is for you. Great for FPS games, important audio like enemy footsteps, doors opening/closing, even enemy reloading is elevated.

    I would recommend this to a friend