Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 1029 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
89%would recommend to a friend

Customers are saying

Customers are delighted by the superb sound quality and ease of use of the Headset Audio Controller Plus for Xbox One & Xbox Series X|S. Many appreciate its compatibility with various headsets and the convenient volume control features, including the easily accessible mute button. However, some customers find the price to be a significant drawback. Other minor concerns include battery life and the controller's size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 1,029 reviews
  • Rated 5 out of 5 stars

    The best out of the bunch

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best adapter I've ever used within its price range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked for what we needed it to do.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son wanted to be able to use my blue yeti usb microphone when playing games on his Xbox. This enabled him to do so, far cheaper than the name brand Xbox product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does what it's supposed to do

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this because I had an older Xbox One controller a headphone/mic combination. Now that I have it, I can game online with that headphone/mic combo.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Allows control of audio

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a replacement for another product that came with headphones back in 2009. Works okay but could use better sound quality.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Fixes bad controller audio

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this because Xbox controllers seem to have their audio inputs go out. This allowed three headsets that were not currently working with controller to work again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does what it needs to.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a XBox controller stereo amp. Works great with my Turtle beach in ear buds. Gave to my Teenager since I upgraded to a pair of Astro A40.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like it supposed too. No complaints. Just a bit hard to detatch ftom controller at times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're like me, and have one of the first generation xbox one controllers, AND you want to chat it up with your friends while you're playing COD, then this is the accessory for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headset adapter. My headset seemed a bit on the quiet side and the sound booster on this made it much louder!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Best Buy for having what I needed. This product works with the new Xbox X as well as the Xbox one which is perfect for my teenager

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great adapter

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio jack on the controller stopped working, and this adapter fixed the problem Plugged headset into adapter and then plugged adapter into the controller. Problem solved!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Headset Adapter

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this product years ago and worked perfectly. Recently returned the item because next gen consoles don’t need adapters for most headsets.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Might last a few months

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third adapter ive had to purchase in the last year as the sound keeps getting messed up. Usually after a couple months if i press the volume up or down it jumps all over, to the point where if I try to turn the volume down it might jump to the loudest possible setting or it might turn volume to a very very quiet setting. Turtle Beach needs to release a new version because this is getting ridiculous!

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Mitch,

      We’re sorry to hear about this inconvenience with your Headset Audio Controller; however, please allow us to assist you further. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 4 out of 5 stars

    Price increased

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These used to sell for $25 but now price has doubled because they added a few buttons. One of the buttons has popped off right after started using it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Does it’s job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in order to use my blue yeti on my Xbox one, while the product does its job just fine, the product is very hard to pull off once you put it on

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty good, but annoying background noise

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serves its purpose well. It has a quiet, but noticable “fuzzy” background noise (like on an told tv set to the wrong channel) which is annoying, especially in quieter games or when watching movies. There’s no way to tell visually which preset us selected which can be annoying. Overall, I’d buy it again but I expected better audio quality and functions for the price.

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Anon,

      Thanks for reaching out to us and we're sorry to hear about the experience you're having with your Headset Audio Controller.

      Please take the time to reach out to our dedicated Support Team so they can lend a helping hand with troubleshooting the inconvenience you're having. That team can also assist with replacement service if necessary. The Support Team can be reached via the Contact Support form located on the main Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    Amazing product

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really helpful to manage game and chat audio on this. Before I bought this I had to do a lot of things to balance it the audio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this adapter.. I have the turtle beach pro’s headset and the game sound did not come through headset, only voice but with this both sounds came through headset!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than the Microsoft chat pad version.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went through multiple Microsoft chat pad accessories and after the third one decided to try a different brand. This one works well so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works like the original Microsoft product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for the MS version of the product, but could not. I currently happy with this product. After additional usage, I may re-rate it.

    I would recommend this to a friend