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Customer reviews

Rating 4.5 out of 5 stars with 1029 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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There aren't enough negative mentions yet.
89%would recommend to a friend

Customers are saying

Customers are delighted by the superb sound quality and ease of use of the Headset Audio Controller Plus for Xbox One & Xbox Series X|S. Many appreciate its compatibility with various headsets and the convenient volume control features, including the easily accessible mute button. However, some customers find the price to be a significant drawback. Other minor concerns include battery life and the controller's size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,029 reviews
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly with the pair of headphones I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product! Really enjoy the top quality products Best Buy offers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 16 year old son loves it and is really enjoying using this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset Audio Controller.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works great and is a great price. Definitely recommended.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is not that good, it muted my headset in the middle of a game.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Ronald! We are sorry to hear about the experience you've had with your Turtle Beach Headset Audio Controller Plus muting your microphone in the middle of a game. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 3 out of 5 stars

    Not fully compatible with XBox series X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not able to adjust the chat and game volume when using the XSX controller for the Xbox series x. Worked fine with the Xbox one controller, when using the series x. I returned it.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Thanks for your feedback.

      Our team is currently investigating why some users have encountered inconveniences with their Headset Audio Controllers and the Xbox Series X controllers. TurtleBeach

  • Rated 5 out of 5 stars

    Must have for a gamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement for old Microsoft adapter. Could not find on Microsoft website.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great son loves it!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement item working good. Son is happy can play games now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to your Xbox expansion for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My dog likes it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t really work as expected. But my dog did enjoy it as a chew toy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cool Concept, bad mic quality.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the mic sound quality was really off... I tried three of these and all had the same issue. I did NOT have this problem on the earlier version it was replacing. Just my experience.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Sorry to hear about this KenSpring!

      We'd suggest getting in contact with our Support Team about this so they can lend a helping hand with some troubleshooting to figure out if this is an inconvenience on the end of the adapter itself, the controller you're using it with, or the console that both devices (controller + adapter) are being used with.

      That team can be contacted via their Support Form or Live Chat service within the Support Section of the Turtle Beach website. TurtleBeach

  • Rated 5 out of 5 stars

    Easy controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Works great with games! The microphone is good quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    q

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this for my son and he has no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must for gaming or listening to music.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must for the turtle beach head phones to use for gaming or listening.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid! No problems! Would recommend again and again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super human on makes big f Difference! Can't Can't beat this deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Piece

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally I can hear clear and loud. While I play Apex.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I dont like this type of chat box stay away from t

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think turtle beaches should come up with a better chat box mixer this one sucks .not a fan of it had to return it was giving my headset feedback and had lots of hiccup should be like 10 bucks not worth 40 dollars. When i push the buttons to lower the volume or chat it will do the opposite and then send a bad ring sound to my headset and the person who chatting with me.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good morning,

      We’re sorry to hear about this inconvenience with your Headset Audio Controller; however, please allow us to assist you further. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Best regards TurtleBeach

  • Rated 5 out of 5 stars

    Useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a way cheaper option for the headphones for the Xbox console

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good sound nice turtle beach game great game for

    I would recommend this to a friend