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Customer reviews

Rating 4.5 out of 5 stars with 1029 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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There aren't enough negative mentions yet.
89%would recommend to a friend

Customers are saying

Customers are delighted by the superb sound quality and ease of use of the Headset Audio Controller Plus for Xbox One & Xbox Series X|S. Many appreciate its compatibility with various headsets and the convenient volume control features, including the easily accessible mute button. However, some customers find the price to be a significant drawback. Other minor concerns include battery life and the controller's size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,029 reviews
  • Rated 4 out of 5 stars

    Great connector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great like it use it all the time had no problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This greatly increased the performance of my $100 headset

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome for boosting headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Y.o.u-c.a.n-h.e.r.e-a.n.y.t.h.i.n.g- a.n.d- everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great headset worked a long time gamers will love.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio controller works well with other brand headsets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unnecessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unnecessary but have to use it with old Xbox controllers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, no issues, I would buy this for a friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Lives up to expectations. Love it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gaming controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend these controllers Poorly made broke a few times I would recommend the Microsoft Wolverine Well made, backup parts, durable

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Kennybear,

      We’re sorry to hear about your experience. As a heads up, please be aware that our controllers are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 2 out of 5 stars

    Returned shortly after purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device and quality, but there was no way for me to get rid of my own microphones echo in the headset. Went back to using my cheap Xbox brand dongle.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son love this headset best thing I ever got him

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    it works but not perfectly

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this device is working most of the time but i keep hearing ticking noises, i not sure what is the problem but i think its the controllers maybe they are noy updated to perform properly with this device.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Nannu,

      We’re sorry to hear about this inconvenience with your Headset Audio Controller; however, please allow us to assist you further. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Thanks! TurtleBeach

  • Rated 3 out of 5 stars

    it kind of works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i experience multiple problems with my audio cutting in and out with these, good tool but has issues.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey Radek,

      We’re sorry to hear about that you've encountered some inconveniences with your Headset Audio Controller Plus; however, please allow us to assist you with your device. Our Support Team is always happy to help as needed when it comes to troubleshooting or warranty replacement service, and they can be reached right from the support section of the Turtle Beach website.

      Thanks! TurtleBeach

  • Rated 3 out of 5 stars

    almost five stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not sure if it’s because i have steel series headset or the product itself but it did not work like i anticipated. made my headset sound like it’s volume was always low and no one could ever hear me when i spoke.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product could be better. Its was kinda annoying not being able to turn up and down the chat and game volume separately. These doesn't not have that ability thus the rating

    No, I would not recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Works

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as intended. Great combo with your favorite 3.5 headphones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Can you hear me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps control microphone and volume during gaming experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mic Adapter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome mic adapter. Really easy to use and buttons make muting easy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s alright

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one I bought stop working after one week brought it back got a new one seems to be fine still working I’d probably buy this again

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Faulty

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 of these so far now and works about 6 months or so and then craps out. Its awrsome when it is working!

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good morning Jay,

      We appreciate you taking the time to provide your feedback and sorry to hear about your experience; however, please allow our Support Team to assist you with your Headset Audio Controller. Our products are sold with a manufacturer's warranty, and we have a Support Team that is always happy to help as needed, whether it be with troubleshooting or replacement service. That Support Team can be reached directly from the main Turtle Beach website.

      Thank you and best regards! TurtleBeach