Customer Ratings & Reviews
- Model:
- TBS-0285-01
- SKU:
- 5549000
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are delighted by the superb sound quality and ease of use of the Headset Audio Controller Plus for Xbox One & Xbox Series X|S. Many appreciate its compatibility with various headsets and the convenient volume control features, including the easily accessible mute button. However, some customers find the price to be a significant drawback. Other minor concerns include battery life and the controller's size.
This summary was generated by AI based on customer reviews.
Great buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, no issues, I would buy this for a friend
I would recommend this to a friendGaming controller
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend these controllers Poorly made broke a few times I would recommend the Microsoft Wolverine Well made, backup parts, durable
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Kennybear,
We’re sorry to hear about your experience. As a heads up, please be aware that our controllers are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Turtle beach review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product , highly recommended to anyone. Awesome
I would recommend this to a friendGreat purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well. Lives up to expectations. Love it.
I would recommend this to a friendGame
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son love this headset best thing I ever got him
I would recommend this to a friendGreat Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product works as described. No issues so far!
I would recommend this to a friend- Pros mentioned:Sound quality
Returned shortly after purchase.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device and quality, but there was no way for me to get rid of my own microphones echo in the headset. Went back to using my cheap Xbox brand dongle.
No, I would not recommend this to a friend it works but not perfectly
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this device is working most of the time but i keep hearing ticking noises, i not sure what is the problem but i think its the controllers maybe they are noy updated to perform properly with this device.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Nannu,
We’re sorry to hear about this inconvenience with your Headset Audio Controller; however, please allow us to assist you further. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Thanks!
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Convient and durable product available everywhere!
I would recommend this to a friendit kind of works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i experience multiple problems with my audio cutting in and out with these, good tool but has issues.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey Radek,
We’re sorry to hear about that you've encountered some inconveniences with your Headset Audio Controller Plus; however, please allow us to assist you with your device. Our Support Team is always happy to help as needed when it comes to troubleshooting or warranty replacement service, and they can be reached right from the support section of the Turtle Beach website.
Thanks!
almost five stars
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not sure if it’s because i have steel series headset or the product itself but it did not work like i anticipated. made my headset sound like it’s volume was always low and no one could ever hear me when i spoke.
No, I would not recommend this to a friend- Pros mentioned:Compatibility
Works
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works exactly as intended. Great combo with your favorite 3.5 headphones.
I would recommend this to a friend Could be better
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product could be better. Its was kinda annoying not being able to turn up and down the chat and game volume separately. These doesn't not have that ability thus the rating
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Mic Adapter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome mic adapter. Really easy to use and buttons make muting easy.
I would recommend this to a friend - Pros mentioned:Microphone
Can you hear me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Helps control microphone and volume during gaming experience
I would recommend this to a friend Faulty
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 2 of these so far now and works about 6 months or so and then craps out. Its awrsome when it is working!
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning Jay,
We appreciate you taking the time to provide your feedback and sorry to hear about your experience; however, please allow our Support Team to assist you with your Headset Audio Controller. Our products are sold with a manufacturer's warranty, and we have a Support Team that is always happy to help as needed, whether it be with troubleshooting or replacement service. That Support Team can be reached directly from the main Turtle Beach website.
Thank you and best regards!
It’s alright
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First one I bought stop working after one week brought it back got a new one seems to be fine still working I’d probably buy this again
I would recommend this to a friend- Cons mentioned:Price
Not worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overpriced for what you get. There are other products that do the same for a way better price.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there,
Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Do not recommend for new consoles
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It gets the job done I can talk to my fiends and mute... but that’s about it. Don’t really care for the EQ settings the audio boost is a gimmick and I never use it. I also cannot adjust the chat/game volume at all on Series X. Kinda sucks we’re forced to buy this adapter for the new console if you want to use anything other than a dedicated Xbox gaming Headset. I personally would not buy this again when mine breaks.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Thanks for your feedback.
If you've encountered an inconvenience with your adapter, please let our dedicated Support Team know. They can be contacted via the support form on the main Turtle Beach website for assistance.
A true Turtle Dumpster Fire.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is junk. It only worked for about half a year, then died. Got it working again, great, well now its dead for good 3 months later. I'll admit, I'm a little biased. I've owned Turtle Beach "products" before. They all have been far more money than it's worth. Unfortunately they are the only ones selling these for Xbox anymore, otherwise I'd have bought the Microsoft made ones. There is no reason these should be failing in under a year. Oh, did I mention Turtle Beach doesn't want to help ya either? Yeah, their support is a joke. They just say it's your fault, buy another one.
No, I would not recommend this to a friend