Customer Ratings & Reviews
- Model:
- TBS-0285-01
- |
- SKU:
- 5549000
Customer reviews
Rating 4.5 out of 5 stars with 1027 reviews
(1,027 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are delighted by the superb sound quality and ease of use of the Headset Audio Controller Plus for Xbox One & Xbox Series X|S. Many appreciate its compatibility with various headsets and the convenient volume control features, including the easily accessible mute button. However, some customers find the price to be a significant drawback. Other minor concerns include battery life and the controller's size.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Kinda worked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this so that I could connect better headphones to my XBox. It didnt really work, and I ended up just buying a newer controller with the 3.5mm jack built in.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Works Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My controller does not have a port for headphones so I needed this. It works great and does not get in the way at all
I would recommend this to a friend Rated 3 out of 5 stars
Just Ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work with newer Xbox one controls. Connects with the old one though. Can’t use with my new controller. Disappointed.
No, I would not recommend this to a friendRated 3 out of 5 stars
Good but has faults
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the convenience of using this....when it will work. Sometimes it doesn’t register, no matter the controller
I would recommend this to a friendRated 3 out of 5 stars
It works, but..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The mute is convenient. I think the superhuman hearing sounds like what my other headsets sound like without though. A gimmick.
I would recommend this to a friendRated 3 out of 5 stars
did not work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i could not get it to connect with my xbox the salesperson told me it would work and it did not
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .We're sorry to hear about the inconvenience you've had.
Please reach out to our dedicated Support Team for assistance with your Headset Audio Controller. That team can be reached via the Support Form on the main Turtle Beach website.
- Cons mentioned:Battery life
Rated 5 out of 5 stars
A must
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This makes it very easy for in game audio adjustments. Only drawback is you have to charge it.
I would recommend this to a friend Rated 3 out of 5 stars
controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.About time there's been waiting a while for this controller
I would recommend this to a friendRated 3 out of 5 stars
Meh
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t waste you’re money it doesn’t help and not necessary
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Rated 2 out of 5 stars
Don't buy for Elite Controllers
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This attachment is NOT compatible with the Xbox Elite Version 2 Controller. It doesn't say it's not compatible on the box or even on the website, but it doesn't work with the Elite Controller. It works on the regular controllers but NOT the Elites for some reason. Disappointing that this isn't mentioned ANYWHERE.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Please reach out to our dedicated Support Team in regard to your inconvenience, as the Headset Audio Controller should work with any official Xbox controller. That team can be contacted via the Support Form on the main Turtle Beach website.
Rated 3 out of 5 stars
Research before buying
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For some reason this did not work with the hyperx revolver s It should have but didn’t.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Thanks for reaching out to us.
Our Support Team is always happy to help as needed if you encounter any sort of inconvenience with your headset, and we can be reached right from the support section of the Turtle Beach website.
Rated 3 out of 5 stars
use it for mute button
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.you can't turn down chat volume seems game/chat is basically the same as master volume.
No, I would not recommend this to a friendRated 3 out of 5 stars
Nice using while gaming
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my third one. Which they lasted longer. Great for gaming.
I would recommend this to a friendBrand response from Turtle Beach Support
Posted .Thanks for your feedback!
Please note that your Headset Audio Controller was sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed with troubleshooting or replacement service. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Thank you and have a great day!!
- Pros mentioned:Compatibility
Rated 5 out of 5 stars
Works perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase, works perfectly with what we needed. Never given me any issues
I would recommend this to a friend Rated 3 out of 5 stars
Nothing serious
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing to say here. product is as described. Wouldn't recommend.
I would recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello JThomasky,
Thanks for taking the time to leave your feedback regarding your experience with your Headset Audio Controller; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Thank you kindly!
Rated 3 out of 5 stars
worked great for about a week
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worked very well for about a week. Then it got a short in it and would cut in and out.
No, I would not recommend this to a friendRated 3 out of 5 stars
worked great for months
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It ended up short circuiting after a few months of owning and is not a necessary purchase.
No, I would not recommend this to a friend- Pros mentioned:Compatibility
Rated 4 out of 5 stars
Great priece for the controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my son and he loves it. It worked fine with his remote
I would recommend this to a friend Rated 2 out of 5 stars
Couldn't get it to work completely
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The (very limited) instructions indicated as soon as you plugged it in - the Xbox would want to "update" your controller. This never happened. It controlled the overall volume, but did not seem to "split" the volume controls so that you could independently adjust the game and voice (party) volume. Mute function worked, but did not find it worth $40. Returned to store.
No, I would not recommend this to a friendRated 4 out of 5 stars
Does what it says.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I originally purchased this fir myself hoping to increase the volume level of my headphones which didn't work out so well however the added presents are pretty neat. My wife and I game together in the same room on halo and I would hear myself echo from her headset. The noise cancellation this device provides eliminated my echoing which is wonderful.
I would recommend this to a friend


