Customer Ratings & Reviews
- Model:
- TBS-0285-01
- SKU:
- 5549000
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are delighted by the superb sound quality and ease of use of the Headset Audio Controller Plus for Xbox One & Xbox Series X|S. Many appreciate its compatibility with various headsets and the convenient volume control features, including the easily accessible mute button. However, some customers find the price to be a significant drawback. Other minor concerns include battery life and the controller's size.
This summary was generated by AI based on customer reviews.
Not worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overpriced for what you get. There are other products that do the same for a way better price.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there,
Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Do not recommend for new consoles
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It gets the job done I can talk to my fiends and mute... but that’s about it. Don’t really care for the EQ settings the audio boost is a gimmick and I never use it. I also cannot adjust the chat/game volume at all on Series X. Kinda sucks we’re forced to buy this adapter for the new console if you want to use anything other than a dedicated Xbox gaming Headset. I personally would not buy this again when mine breaks.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Thanks for your feedback.
If you've encountered an inconvenience with your adapter, please let our dedicated Support Team know. They can be contacted via the support form on the main Turtle Beach website for assistance.
A true Turtle Dumpster Fire.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is junk. It only worked for about half a year, then died. Got it working again, great, well now its dead for good 3 months later. I'll admit, I'm a little biased. I've owned Turtle Beach "products" before. They all have been far more money than it's worth. Unfortunately they are the only ones selling these for Xbox anymore, otherwise I'd have bought the Microsoft made ones. There is no reason these should be failing in under a year. Oh, did I mention Turtle Beach doesn't want to help ya either? Yeah, their support is a joke. They just say it's your fault, buy another one.
No, I would not recommend this to a friendKinda worked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this so that I could connect better headphones to my XBox. It didnt really work, and I ended up just buying a newer controller with the 3.5mm jack built in.
No, I would not recommend this to a friendWorks Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My controller does not have a port for headphones so I needed this. It works great and does not get in the way at all
I would recommend this to a friend- Pros mentioned:Overall performance
Good Accessory
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works good if you dont have the headphone jack. Has a small echo, but not enough to mess up game play.
I would recommend this to a friend Just Ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work with newer Xbox one controls. Connects with the old one though. Can’t use with my new controller. Disappointed.
No, I would not recommend this to a friendGood but has faults
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the convenience of using this....when it will work. Sometimes it doesn’t register, no matter the controller
I would recommend this to a frienddid not work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i could not get it to connect with my xbox the salesperson told me it would work and it did not
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .We're sorry to hear about the inconvenience you've had.
Please reach out to our dedicated Support Team for assistance with your Headset Audio Controller. That team can be reached via the Support Form on the main Turtle Beach website.
A must
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This makes it very easy for in game audio adjustments. Only drawback is you have to charge it.
I would recommend this to a friendcontroller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.About time there's been waiting a while for this controller
I would recommend this to a friend- Pros mentioned:Volume control
Great for extra detail in game play hearing.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This helps me mute and adjust volume to my preferences quick without taking my eyes off tv.
I would recommend this to a friend Meh
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t waste you’re money it doesn’t help and not necessary
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Don't buy for Elite Controllers
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This attachment is NOT compatible with the Xbox Elite Version 2 Controller. It doesn't say it's not compatible on the box or even on the website, but it doesn't work with the Elite Controller. It works on the regular controllers but NOT the Elites for some reason. Disappointing that this isn't mentioned ANYWHERE.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Please reach out to our dedicated Support Team in regard to your inconvenience, as the Headset Audio Controller should work with any official Xbox controller. That team can be contacted via the Support Form on the main Turtle Beach website.
Research before buying
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For some reason this did not work with the hyperx revolver s It should have but didn’t.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Thanks for reaching out to us.
Our Support Team is always happy to help as needed if you encounter any sort of inconvenience with your headset, and we can be reached right from the support section of the Turtle Beach website.
use it for mute button
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.you can't turn down chat volume seems game/chat is basically the same as master volume.
No, I would not recommend this to a friendNice using while gaming
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my third one. Which they lasted longer. Great for gaming.
I would recommend this to a friendBrand response from Turtle Beach Support
Posted .Thanks for your feedback!
Please note that your Headset Audio Controller was sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed with troubleshooting or replacement service. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Thank you and have a great day!!
Nothing serious
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing to say here. product is as described. Wouldn't recommend.
I would recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello JThomasky,
Thanks for taking the time to leave your feedback regarding your experience with your Headset Audio Controller; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Thank you kindly!
- Pros mentioned:Overall performance
Works perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase, works perfectly with what we needed. Never given me any issues
I would recommend this to a friend worked great for about a week
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worked very well for about a week. Then it got a short in it and would cut in and out.
No, I would not recommend this to a friend