Customer Ratings & Reviews
- Model:
- TBS-0285-01
- SKU:
- 5549000
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are delighted by the superb sound quality and ease of use of the Headset Audio Controller Plus for Xbox One & Xbox Series X|S. Many appreciate its compatibility with various headsets and the convenient volume control features, including the easily accessible mute button. However, some customers find the price to be a significant drawback. Other minor concerns include battery life and the controller's size.
This summary was generated by AI based on customer reviews.
worked great for months
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It ended up short circuiting after a few months of owning and is not a necessary purchase.
No, I would not recommend this to a friend- Pros mentioned:Compatibility
Great priece for the controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my son and he loves it. It worked fine with his remote
I would recommend this to a friend Couldn't get it to work completely
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The (very limited) instructions indicated as soon as you plugged it in - the Xbox would want to "update" your controller. This never happened. It controlled the overall volume, but did not seem to "split" the volume controls so that you could independently adjust the game and voice (party) volume. Mute function worked, but did not find it worth $40. Returned to store.
No, I would not recommend this to a friendDoes what it says.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I originally purchased this fir myself hoping to increase the volume level of my headphones which didn't work out so well however the added presents are pretty neat. My wife and I game together in the same room on halo and I would hear myself echo from her headset. The noise cancellation this device provides eliminated my echoing which is wonderful.
I would recommend this to a friend- Pros mentioned:Compatibility
Works as described
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This worked just like described. It works With every head set
I would recommend this to a friend - Pros mentioned:Overall performance
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does what it needs to do. Boyfriend never complained about it.
I would recommend this to a friend Adapter Xbox one
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only worked for about a month. It’s a good product if it works.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Greg,
Thanks for your feedback & we are sorry to hear about the inconvenience you're having.
Your Headset Audio Controller was sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed under that warranty. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Thank you very much!
Functional not Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Volume adjustmen isn't great. Slight feedback in the headphones on certain settings.
No, I would not recommend this to a friendLoses connection sometimes
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son uses this and he has said that it is a bit buggy at times.
I would recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey,
We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Headset Audio Controller. That team is always happy to help as needed and they can be reached right from the support section of the Turtle Beach website.
Thank you and best regards!
Cool product! Hard to start working.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a cool concept but I somehow always never get it to work when i want it to.
I would recommend this to a friend- Pros mentioned:Overall performance
Good Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered this for my son. It works great and was affordable.
I would recommend this to a friend Item sort of works
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this audio controller for my controller and unfortunately my microphone audio (personal audio to hear your own voice) stopped working. My friend has the same product which I tested and it worked after using his. Little frustrating to not be able to hear your own voice while playing loud games.
No, I would not recommend this to a friendEhh?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It short of works, butte eupersonic gearing just washes out the sound completely.
I would recommend this to a friendFunny
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good my son is using he liked thank you for this
I would recommend this to a friendGood until it's not.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought my first one and have it for a few months before I started to hear static then it died. I thought maybe I was too rough with it and bought a second one. It died in a month. I love the product when it works but now I'm out of $80 on two of these.
No, I would not recommend this to a friendPoor connection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise pick up in the back ground staticky Sometimes no voice or headphones doesn’t connect. Tried a different head set same result
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning Vega,
We’re sorry to hear about this inconvenience with your Headset Audio Controller; however, please allow us to assist you further. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
It ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Kinda broke but lasted a short time which is ok ya
No, I would not recommend this to a friendPoor sound quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mic monitoring is very bad, and sound quality is worse. You also can no longer control volume/mixing from the Xbox, has to be exclusively from the adapter
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Thank you for leaving your feedback! Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Bad connection.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Defined not worth the money, connection goes out constantly.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there!
We are sorry to hear about the inconvenience you've had with your Turtle Beach Headset Audio Controller Plus for Xbox One & Xbox Series X|S.
Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.
Thank you and have a great day!
They keep asking me to do a review so it it goes..
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lol . we bought all of them because they break so easily. We had 3 broken ones at home already. They were the best option that we could could find in a store at that time. Not Best Buy’s fult.
I would recommend this to a friendBrand response from Turtle Beach Support
Posted .Hi Dale,
We’re sorry to hear about your experience. As a heads up; the Headset Audio Controller is sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Best regards!