Customer Ratings & Reviews
- Model:
- TBS-0285-01
- SKU:
- 5549000
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are delighted by the superb sound quality and ease of use of the Headset Audio Controller Plus for Xbox One & Xbox Series X|S. Many appreciate its compatibility with various headsets and the convenient volume control features, including the easily accessible mute button. However, some customers find the price to be a significant drawback. Other minor concerns include battery life and the controller's size.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Compatibility
Works as described
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This worked just like described. It works With every head set
I would recommend this to a friend Adapter Xbox one
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only worked for about a month. It’s a good product if it works.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Greg,
Thanks for your feedback & we are sorry to hear about the inconvenience you're having.
Your Headset Audio Controller was sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed under that warranty. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Thank you very much!
Functional not Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Volume adjustmen isn't great. Slight feedback in the headphones on certain settings.
No, I would not recommend this to a friendLoses connection sometimes
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son uses this and he has said that it is a bit buggy at times.
I would recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey,
We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Headset Audio Controller. That team is always happy to help as needed and they can be reached right from the support section of the Turtle Beach website.
Thank you and best regards!
Cool product! Hard to start working.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a cool concept but I somehow always never get it to work when i want it to.
I would recommend this to a friendItem sort of works
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this audio controller for my controller and unfortunately my microphone audio (personal audio to hear your own voice) stopped working. My friend has the same product which I tested and it worked after using his. Little frustrating to not be able to hear your own voice while playing loud games.
No, I would not recommend this to a friendSo/so
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product worked well some flaws in the build but worked good
I would recommend this to a friendEhh?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It short of works, butte eupersonic gearing just washes out the sound completely.
I would recommend this to a friendFunny
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good my son is using he liked thank you for this
I would recommend this to a friend- Cons mentioned:Connection
Poor connection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise pick up in the back ground staticky Sometimes no voice or headphones doesn’t connect. Tried a different head set same result
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning Vega,
We’re sorry to hear about this inconvenience with your Headset Audio Controller; however, please allow us to assist you further. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Good until it's not.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought my first one and have it for a few months before I started to hear static then it died. I thought maybe I was too rough with it and bought a second one. It died in a month. I love the product when it works but now I'm out of $80 on two of these.
No, I would not recommend this to a friend- Cons mentioned:Connection
Bad connection.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Defined not worth the money, connection goes out constantly.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there!
We are sorry to hear about the inconvenience you've had with your Turtle Beach Headset Audio Controller Plus for Xbox One & Xbox Series X|S.
Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.
Thank you and have a great day!
Poor sound quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mic monitoring is very bad, and sound quality is worse. You also can no longer control volume/mixing from the Xbox, has to be exclusively from the adapter
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Thank you for leaving your feedback! Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
It ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Kinda broke but lasted a short time which is ok ya
No, I would not recommend this to a friendThey keep asking me to do a review so it it goes..
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lol . we bought all of them because they break so easily. We had 3 broken ones at home already. They were the best option that we could could find in a store at that time. Not Best Buy’s fult.
I would recommend this to a friendBrand response from Turtle Beach Support
Posted .Hi Dale,
We’re sorry to hear about your experience. As a heads up; the Headset Audio Controller is sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
- Cons mentioned:Price
Not worth your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you try to adjust your volume it will just mute your party chat and you will only hear the game . Also far to overpriced in my opinion.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello SV,
We’re sorry to hear about your experience with your Headset Audio Controller. We would suggest reaching out directly to our dedicated Support Team so they can offer assistance in clarifying exactly how this device should work. That team is always happy to help and can be reached right from the support section of the Turtle Beach website.
Thanks!
Not worth it
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works for headphones but it is still hard to hear your friend talk and the game sounds, it seems like its all on 1 speaker.
I would recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning Travis,
We’re sorry to hear about this inconvenience; however, please allow us to assist you further. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Do NOT buy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not only did this product fail to do what it claims it can (provide extra, better sound quality via the Xbox line of controllers), but it's also false advertised. The adapter doesn't fit the Xbox Series X|S controllers, and you'll find so once you try to plug it in. Once it's in, it's very hard to remove. I was fortunate enough not to break my controller. All-in-all, a huge hunk of garbage. Save your money, and just use the 3.5mm jack already in the controller.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .We are sorry to hear about the inconvenience you've had Vance.
The Headset Audio Controller should have no issue connecting directly to an official Xbox One or Xbox Series X|S controller from Microsoft. If you're using a third party controller of some sort, we'd be unable to guarantee compatibility with that.
On that note; we'd suggest reaching out to our dedicated Support Team for assistance with your device. That team can be contacted via the Support Form listed on the main Turtle Beach website.
Tsk Tsk
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seeing this brought on acute nostalgia to the days of playing the Xbox 360 and enjoying. This contraption failed me.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning Corndogg,
Thank you for your feedback. Is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Thank you kindly!
Not compatible with Xbox One
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son needed to replace his Microsoft Audio controller and thought this would work but it is not compatible with the Xbox One controller.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning,
We appreciate your feedback; however, the Headset Audio Controller was designed to work with the Xbox One's controllers. We would suggest reaching out to our Support Team about this. That team is always happy to help, and they can be reached right from the support section of the Turtle Beach website as needed.
Thank you!