Customer Ratings & Reviews
- Model:
- TBS-0285-01
- SKU:
- 5549000
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are delighted by the superb sound quality and ease of use of the Headset Audio Controller Plus for Xbox One & Xbox Series X|S. Many appreciate its compatibility with various headsets and the convenient volume control features, including the easily accessible mute button. However, some customers find the price to be a significant drawback. Other minor concerns include battery life and the controller's size.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Good Upgrade
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. The quality of the sound is so much better.
I would recommend this to a friend Good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product is good. Your service was pathetic. I chose curbside and when I got there I let them know, I was told “4 minutes and we’ll be out” Ok no problem I’m in no rush, 15 minutes pass and nobody comes. Now I have to go in which I didn’t want to do. I get to the register and the dude can’t find the item for another 10 minutes.
I would recommend this to a friendBrand response from Turtle Beach Support
Posted .Thanks for your feedback regarding your product! We're happy to hear you enjoyed it.
However, please be aware that reviews are only related to the product itself and there'd be no way for us (Turtle Beach) to assist you with the difficulty you encountered with Best Buy's Curbside Service. It would be best to reach out directly to Best Buy with feedback about your experience, as their team will more than likely be willing to help in some way.
Thank you kindly and have a wonderful day!
Edwin H
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed it to access the secondary input of my Xbox series X controller as my regular input was not longer functional, worked exactly as I needed it to.
I would recommend this to a friendNot compatible with Scuf Prestige controller.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The headset adapter seems really well made, I just wish it was compatible with my Scuf Prestige controller. It did not work for me with the Scuf controller.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Thanks for your feedback.
Unfortunately, we are not able to guarantee compatibility with third party controllers like that.
Worked great while it lasted
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing was great but the MUTE button has stopped working which would be ok if it wasn't $40.
I would recommend this to a friendNOT compatible with Xbox Series X/S
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is marketed as being compatible with the new Xbox Series X/S but it is not. The new series X/S controllers are a very slightly different shape and the Turtle Beach adapter will not properly fit onto the controller.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Thanks for your feedback. The adapter should be able to connect to the Xbox Series X|S controller.
If that's not the case in your set up; please know we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website. Thanks!
turtle beach head set
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.its crap do not buy this trust me its not worth it
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello,
Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!