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Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.4 out of 5 stars with 655 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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87%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-655 of 655 reviews
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Defective or weird design

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this headset has really good audio, when it works. It uses a dial for volume but it seems to swap the audio from one ear to the other? You need to balance it out, dont know why it doesnt just work properly. Also the cord seems to be sensative, movement causes the audio to cut out or crackle. The microphone is fine.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Jesse! We are sorry to hear about the inconvenience you've had with the audio on your Turtle Beach Recon 200 Gen 2 Headset. Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    forgrandson

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was the perfect gift for my grandson. it was easy to get it in the store and the costumer service excellent like always.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wired headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my 8yr old grandson and he loves them. They are wired so he always knows where his controller is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great products. Definitely recommend this for a boy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like em! Pretty good! I’d buy them again! Yup! Ha!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Interesting with headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the headphones, also help the video games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most of the set up is through the program not necessarily the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Birthday gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my grandson, and he loves it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good until it last , only last 2 years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was great until it stop working. the battery seems not to hold the charge. It started giving me problems right after the insurance warranty expired.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Pretty Good Ps5 headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a really good pair of headphones for PlayStation 5 gaming.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Echo waste of money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wished i would of known before buying that this mic had the worst echo ever! I needed a new but affordable headset and thinking they are from a good brand they would be good but ya avoid at all cost ! Or youll be the one guy everyone asks to mute your mic

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello there,

      We’re sorry to hear about your experience; however, please allow our Support Team to assist you with the echo you described in your review. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.

      Thank you and best regards! TurtleBeach

  • Rated 1 out of 5 stars

    Headset volume is great but

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset volume and bass soeakers are great if you want to listen to music but the "my" do not work... tried every nethod to get the mic to work with negative results... its ano go for me

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there Congo!

      We are sorry to hear about the inconvenience you've had with your Turtle Beach Recon 200 Gen 2.

      Please reach out directly to our dedicated Support Team so they can offer assistance. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    Wouldnt buy again

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst headset I've bought. Makes a terrible scream when it dies that everyone you're playing with can hear, and makes a static noise when charging. All on top of the fact it becomes painful to wear very quickly.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Kristin,

      We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 200 as it should not make any sort of audible screech when its battery dies. Our team would be happy to look in to your other inconveniences as well. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.

      Thank you! TurtleBeach

  • Rated 1 out of 5 stars

    Sound went out on them

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t have them a month and the sound went out on them.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Greetings Charles,

      We’re sorry to hear about the experience you've had with your Recon 200 headset; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 1 out of 5 stars

    Terrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mic echos all the dang time and my friends hate my mic for this I already threw away the packaging and can’t get a refund.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there and sorry to hear about your experience with your headset's microphone; however, please allow our Support Team to assist you with your Recon 200. They’re always happy to assist with troubleshooting or lend a helping hand with replacement service if called for under your product's warranty. That dedicated Support Tea be reached right from the support section of the Turtle Beach website as needed.

      Thank you kindly and best regards! TurtleBeach