Customer Ratings & Reviews
- Model:
- TBS-6305-01
- SKU:
- 10917238
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers enjoy the Recon 200 Gen 2 Gaming Headset's sound quality and comfort. Many appreciate the price, battery life, and compatibility with multiple devices. However, some customers have reported issues with the microphone and volume. A few have also mentioned experiencing an echo with their PS5.
This summary was generated by AI based on customer reviews.
I wish I would have kept the box to return these
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This might be great for others, but for me it is not. It’s the exact opposite of noise canceling. If you want to hear an ant crawl across your floor, but barely hear the other person you’re gaming with, then this headset is for you. Also stupid that you have to charge a wired headset.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Nikki! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
Would not buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headset itself was fine however I kept having audio issues. My headset volume would bleed into the mic making everyone here my gameplay through the mic went through the audio settings could not find any issue. realized it might just be a faulty design so I exchanged these out for a different headset and have no issues now
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. in the future, please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
Turtle beach quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For controllers it messes with audio when plugged in once in a while. Either static through mic or static through audio. Other than that great headphones if you want it really loud or adjustable.
I would recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello CJ! We are sorry to hear about the experience you've had with your Turtle Beach Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
Just okay.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best sound quality. Not a terrible product for the cheap price though.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Jared!
We appreciate the feedback regarding your Turtle Beach Recon 200 Gen 2 Headset.
If you have any questions or concerns, please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.
Thank you and have a great day!
You’ll get better sound elsewhere.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just spend the extra money. The main selling point on these is the specific bass boost and it’s honestly garbage. At least I got them on sale and didn't pay full price.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there Shafer,
Thank you for leaving your feedback; however, have you reached out to our Support Team for assistance with your headset? If not, please take the time to get in touch with that team. Our Support Team is always happy to help as needed with troubleshooting or replacement service if necessary, and they can be reached right from the support section of the Turtle Beach website.
Best regards!
- Pros mentioned:Sound qualityCons mentioned:Microphone
Don’t do it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound good but the mics not very well. The mic is soooo short it echoes
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .We’re sorry to hear about this inconvenience with your Recon 200; however, please allow us to assist you further as you should not experience an echo. Our team can assist you with troubleshooting to ensure you're not referring to the headset's microphone monitor feature. That team can also assist with replacement service if necessary under your product's warranty. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Thank you kindly!
Not the best
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really bad echo. Took it back for an exchange. Quick transaction.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello! We are sorry to hear about the experience you've had with your Turtle Beach Product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. If you have any questions or concerns, please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
- Pros mentioned:Sound quality
Good sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for value sound is really good fit is snug on my hear
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Thanks for taking the time to leave your feedback! Please bear in mind that the headset should break in over time, which can result in a better fit after you've used it for some time.
Great starter headset
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Theyre okay but they tend to echo a lot and it drives people i game with crazy
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there Tyler!
We are sorry to hear about the inconvenience you've had with echo on your Turtle Beach Recon 200 Gen 2.
Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.
Thank you and have a great day!
Ok headset
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While in partys my game is heard and i eco too. So its ok when im in game char but partys its not a good choice
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning Paul,
We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your headset. They can be reached right from the support section of the Turtle Beach website as needed.
Thank you and best regards!
So So
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son says there is a echo at times when he is talking to friends
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there!
We are sorry to hear about the inconvenience you've had with your Turtle Beach Recon 200 Gen 2 Headset.
Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.
Thank you and have a great day!
- Pros mentioned:Sound quality
Good Headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced a different version of Turtle Beach headset that quit working. After charging, the kids like this one better.
I would recommend this to a friend It works, but not great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a headset, and it works. Wasn’t a fan that being wireless you still have to plug into the controller though. Battery is okay but not great and the Mic isn’t much better, I don’t get allot of positive feedback on the volume others hear me.(and it’s not a settings problem) I feel in general turtle beach is not what they used to be and I think this will be my last headset from them.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Thanks for your feedback. The Recon 200 is a wired, powered headset; and can only function with its cable connected to a device & its battery has been charged. The headset is powered in order to allow several of its features (ex. Built In Mic Monitor) to work properly.
We're not sure what you mean when you refer to the headset as a wireless device. With that being said, our Support Team would be happy to assist you with some troubleshooting to clear up the inconveniences you're having. They can also assist with replacement service if necessary as well. That team can be contacted via their Live Chat service or Support Form on the main Turtle Beach website.
Okay quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The wired for a couple weeks then got a shortage and I had to return them.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Casey,
We’re sorry to hear about this inconvenience; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Decent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for single player use, but i get complaints that it has echoes or is to quiet all the time.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning,
Thank you for leaving your feedback; however, please allow our Support Team to assist you with your headset's microphone and its outbound audio. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
- Pros mentioned:Compatibility
Nice headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well for our son with his Xbox. Plugs right into controller.
I would recommend this to a friend - Pros mentioned:Price
Smart Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looking at the options this was good buy for the price. Works great!
I would recommend this to a friend - Pros mentioned:Sound quality
Not for docked Switch
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound was great, aside from the mic picking up everything and creating a bit of white noise. The drawback for me was not being able to use the mic with the Nintendo Switch docked. Per the instruction manual, handheld only. Didn’t believe it, but it’s true.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Thumbs up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got the same ones twice but I feel like this is a new model and the sound is a little more clear!
I would recommend this to a friend - Pros mentioned:Sound quality
DASOT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable earpieces, clear microphone, easy to move microphone piece. Happy to have it.
I would recommend this to a friend