Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 129 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Recon 50 Wired Gaming Headset's sound quality and comfort. Many appreciate its compatibility with various devices and the reasonable price point. A few users mentioned the cord could be longer. Overall, the headset receives positive feedback for its performance and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-129 of 129 reviews
  • Best Buy Employee

    Rated 1 out of 5 stars

    Bad

    |
    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It never worked from the time mmy son got it out of the box and it never worked

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello! We are sorry to hear about the experience you've had with your Turtle Beach Recon 50 Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    Mic sucks

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mic is static when playing on line i would not game with it

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good morning,

      We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 50 headset and its microphone as this does not sound normal. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.

      Thank you and best regards! TurtleBeach

  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 5 out of 5 stars

    Head phones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones, good listening, Worth the price! Light weight, durable and wood quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, sounds great, nice sale price, recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Switch headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great and are super comfortable. Would highly reccommend for any system.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for the price, i do recommend them, i give them 5 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good for low price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones work very well with my nintendo switch and there is nothing wrong with it. However, the little foam piece that goes on the mic is very easy to take off and csn be lost very easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another good one from Turtle Beach

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cute colors to match with the Switch! My niece will love them!

    I would recommend this to a friend
  • Cons mentioned:
    Cord length

    Rated 1 out of 5 stars

    Mic rarely works

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mic only works every so often. Cord is too short to plug switch into tv. Avoid this brand.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Andrew!

      We are sorry to hear about the experience you've had with your Turtle Beach Recon 50 Headset.

      Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

Sponsored