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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 9590 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers highly value the Recon 50P Wired Over-Ear Gaming Headset for its sound quality and comfort. Many appreciate the price point, microphone, and compatibility with multiple devices. Some customers feel the volume could be louder and the cord could be longer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 9,590 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Solid Sound On A Budget

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a budget headset, this one punches above its weight. Audio is clear, the mic works great for party chat, and it’s comfortable for long play sessions. Works well with Xbox and PC. If you need something reliable without dropping big bucks, the Recon 50X gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Decent headset that hasn't quit yet

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're headphones; so far they're holding up decently. They're about 9 months old now, so despite what a lot of new Turtle Beach naysayers disparage, them seem pretty decent for the price. Quality is what you'd expect with the price tag, but in a pinch, they do the job.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are really nice and comfortable. You can adjust them and the microphone has a on/off button which is very handy. You can remove the microphone as well which is very nice. They are good quality and the sound is amazing. You can use them for your pc as well! I love them!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good PS4 Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are not the top of the line headsets and can be used for PC applications. I am not a big fan of Turtle Beach headsets. Everyone that I have owned in the past tend to break after about a year. This one is built as cheaply as the others. It is light weight and covers over the entire ears. This helps so it does not give you headaches/earaches. You will know the quality when you pick it up and put it on, definitely a low cost set of headphones. With that said, I gave it 5 stars because, I purchased it on sale and so it was even lower priced and when I did use it, it worked better than I thought it would. The sound quality is good and the microphone worked without hitches. Now it is wired, not a wireless headphone, but I had no problems with it on the PS4 controller. Time will tell if it falls apart. I have a friend who has the exact same model and his mic broke after a year. I was looking for an economical, low priced, quick and easy headphones for my PS4 and this fit the bill.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good.beacuse the price is better.andThe price is very high, compared to other earphones of the same price, comfortable to wear, and the sound quality is very good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Grear 3.5 for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price, The sound quality is great, and it being a 3.5mm headset, it can be used on multiple devices.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Headset for Gamin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my son for use with his Xbox One. Turtle Beach has always been a leading brand and these are no different. He says they are very comfortable. I tried them out and the sound quality is good. The mic can be removed and the headset can be used as regular headphones. Really good value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphone review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product far exceeded my expectations. It has great sound and microphone. The detachable mic is very convenient and the price made it a great value

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Reliable Performance

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using my new for a few weeks now and I’m impressed by the build quality. It’s sturdy, easy to navigate, and Best Buy’s delivery was faster than expected. It handles everything I need for work and entertainment without any lag. Great value for the price point—definitely recommend!

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello! We noticed that you wrote a positive review but left a 2-Star rating. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to assist as needed. If you have questions or concerns, please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached using the “Contact Support” link at the bottom of the Turtle Beach homepage. Best Regards! TurtleBeach

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good headset only thing is just like 2-3 weeks later the cords start to get tangled but besides that the mic quality and audio is perfect for

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Noel! We are sorry to hear about the experience you've had with your Turtle Beach product. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to assist as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached using the “Contact Support” link at the bottom of the Turtle Beach homepage. Best Regards! TurtleBeach

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good headset fits my small head. mic quality is good sound proof very affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these in order to replace the JVC headphones because I could not get the mic to work. These worked perfectly. We plugged it in and it worked right away. The sound is excellent and the headset is comfortable. Price was very reasonable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Turtle Beach wired headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound level doesn't go up very high. And I don't like where the mute button is because it's hard to mute/unmute midgame. But the headphones work well, and are durable. And it doesn't take time to set them up or figure out how to use them! Not common for turtle beach headsets. Also other people say they can hear me just fine, so i know that the microphone works well too! :)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Affordable Headset, Get's the Job Done

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great headset if you travel to friend's places or want to have one to knock around a bit and still be functional. Low price, decent quality. Meets expectations. Dropped it a few times and still works well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent value headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My child needed a headset for school, wanted over year and cool color. This had all, and even detachable mic for gaming. Sound quality is good and wish the volume could be tad higher. Excellent affordable headset.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great All Around Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are very comfortable. We actually purchased this headset for our phones originally. The versatility of the headset with it's outstanding sound quality makes it a great buy. And the value for it's price certainly makes it better. The volume control and mute is conveniently located on along the wire.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Turtle Beaches for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how I can hear EVERYTHING on this headset... There were a few that were more expensive, but for the price I paid for these they are AWESOME! The earpiece goes all around my ear and does not hurt when I have my earrings nor are they tight, plus they are super lightweight... Definitey recommend them!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bang for your Buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay, so I had to get a new headset for my xbox one since my bose qc35 wire broke. I didn't want to spend much as my headphones were already $350. I went and got these for around $40. Quality is okay, but the results are exactly what i wanted. Sound is clear, controls and mic are great. Comfort wise it's also pretty good. I've had them for about 2 months without any issue. The cord is sturdy and overall I am happy. I'd recommend these for those who are price sensitive and want something reliable attached with a low price compared to other similar products. I do a lot of research before buying products and this one was the most reasonable for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality headphones for school or gaming

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality headphones. They've worked well for both gaming and school for my son and have held up better than others we've had.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent headphone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphone for the price. The headphone has a really good sound and the ear cushions are really comfortable and fitting. The only problem is the ear jack can easily rip off the wire or bend if you’re not careful.

    I would recommend this to a friend