Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $26.99
The comparable value price is $27.99

Customer reviews

Rating 4.4 out of 5 stars with 4946 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 204 Showing 4,061-4,080 of 4,946 reviews
  • Rated 2 out of 5 stars

    You can find better.

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason I purchased this instead of the one I wanted was because the best buy I purchase from has low stock constantly, the people who were shopping for headsets literally took the last one on stock in front of me, I'll never forget that. Uncomfortable around the ears and mic quality is poor.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello T! We are sorry to hear about the experience you've had with the microphone on your Turtle Beach Recon 50 Headset. Due to the wide variations in head sizes and shapes, it's not possible to design a one-size-fits-all headset that will fit absolutely 100% of all users. However, we consistently provide a comfortable fit for the overwhelming majority of our customers. Please bear in mind that your headset will break in over time, which should result in a better fit after you've used it for a while. Additionally, our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand with the microphone. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 5 out of 5 stars

    Headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my niece so she could communicate with her friends while playing Xbox. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earpiece

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to cut down on loudness in the house so purchased this mic to reduce loud sound in the room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The head set seems to be made of quality material that will last longer than others that I have tried.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No good for more than very light use

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely not for anything other than light gaming or personal use. I bought these hoping for some decent audio and microphone headsets for my kids. They had it broke in less than a month. The microphones that plugin quit in that month and the sound seems to decide when it comes through the headset or not at all. Definitely not worth using for more than light use. They got used every day within that month for a few hours a day. I ended up buying a couple of cheap headsets off amazon and they have yet to break, and they were a quarter of the price. I used to hear good things about Turtle Beach headsets, looks like that's not the case anymore with this headset.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good morning,

      We’re sorry to hear about the experience you had with your Recon 50X headset. However, please be aware that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Thank you! TurtleBeach

  • Rated 4 out of 5 stars

    Love wireless

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son purchased these to use for his Xbox games; he loves the wireless capability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for a gift & the little boy loved it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave works good perfect fit for what i need. Will refer to all my friends.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    easy to use headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, and the detachable mic makes it much more easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turtle beach headphones are always great. This is my second pair. Definitely changes you immersion in games.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Son loves them

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son uses these, and loves them. They seem sturdy, and haven't had any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice one

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for thanxgivibg gift. Nephew was happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great head set iv been using the past couple months. Easy to use and doesn’t need to be charged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Going to try wireless this time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Christmas gift so it is hard to say how well it will be liked. However I’m assuming well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product at a great price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset worked perfect with xbox one, the cord is a little thin so you will want to be careful to not pull it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Turtle Beach headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the headphones for my daughter and she said they work great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good for being wired

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good set. only issue is when turn off system has heavy static in headset

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best game headphones

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always recommend it!!!!My boy loves this new item he purchased and recommend it to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones for xbox one

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the headphones for my 11 year old and he loves the fact that he can play his Xbox Live with his friends all day

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good not great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good but it does not fit my big head well

    No, I would not recommend this to a friend