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Customer Ratings & Reviews

Your price for this item is $26.99
The comparable value price is $27.99

Customer reviews

Rating 4.4 out of 5 stars with 4946 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 225 Showing 4,481-4,500 of 4,946 reviews
  • Rated 5 out of 5 stars

    Excellent quality, quick delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no complaints. good variety. quick ship & free ship.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sons love this product!!!! Keep up the good work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does what it's supposed to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. Haven't had any issues with it at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product! I haven't had a problem at all

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Kid loves it but 4th one in 2 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great, noise reduction is good, but doesn't seem to last long. This is the 4th one I've bought in 2 years. Only buy it because my kid loves it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Get what you pay for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a cheat replacement for son since it was so close to Christmas. Mic has already stopped working.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello there,

      We’re sorry to hear about this inconvenience with your Recon 50X; however, please allow us to assist you further. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 5 out of 5 stars

    perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is perfect for gaming with friends on line!!!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Gamer headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microphone is useless does not stay in place keeps failing

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Good morning Evee,

      We’re sorry to hear that your headset's microphone is not remaining in place! As a heads up; our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Thank you! TurtleBeach

  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, highly recommend if you are a gammer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked really good great and had no issues at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY GRANDSON REALLY LIKED THIS HEADSET FOR HIS VIDEO

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would highly recommend especially if you arent trying to spend hundreds of dollars.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great addition to the gaming experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these headphones as as a gift for my son. They were a big hit and really added to his enjoyment of the xbox experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones work great and are easy to set up

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The cord

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The auxiliary cord is absolutely too short and way too easily damaged.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Logan! We are sorry to hear about the experience you've had with your Turtle Beach Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 2 out of 5 stars

    May require a special adapter to work

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones did not work out and I had to return them. The felt cheap, sadly. They looked nice. They required a specific specialty piece to plug in the audio and mic to both work. I did not find that piece at any local electronic store, and I did not want to risk buying the wrong piece online. It would have been great if Turtle Beach would incorporate that specialty adapter into the packaging.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Joanna,

      Thank you for leaving your feedback; however, please know that our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website. They'd happily assist you in getting your headset set up and/or assisting you in figuring out what adapters you may need for your set up.

      Best regards! TurtleBeach

  • Rated 2 out of 5 stars

    Great value until the mic quit working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son enjoyed this headset immensely until the mic quit working after about 3 months. He took good care of it. Sound quality was very good.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay....

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, cool, then a month later fail. Mic bleed through even on mute, maybe I brought the one that was assemble on Friday, but it didn’t last

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello there,

      We’re sorry to hear about your experience; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 2 out of 5 stars

    Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Microphone doesn’t stay on. It falls off and you have to keep putting it back in

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey Darnell,

      We're sorry to hear about the experience you've had with your Recon 50X. With that being said; please reach out to our dedicated Support Team for assistance. That team can be reached via the Contact Form listed within the Support section of the main Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 3 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones work. There is one cable for the mic and speaker. If you want to use it with a dual mic/speaker plug, you'll need a splitter. Foam padding on ears feels cheap, for the price.

    I would recommend this to a friend