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Customer Ratings & Reviews

Your price for this item is $26.99
The comparable value price is $27.99

Customer reviews

Rating 4.4 out of 5 stars with 4946 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 227 Showing 4,521-4,540 of 4,946 reviews
  • Rated 3 out of 5 stars

    They’re okay

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re good in the sense that they work well with the intended platform, but quality wise they’re not anything special

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Headset for its Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset does everything you need it too, but the top head pad area is slightly uncomfortable. Otherwise, this product would get a higher rating.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok headset

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a great head set, but good for the price. I needed a set in a pinch these worked well for what I needed.

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there,

      Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 3 out of 5 stars

    decent set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    decent set. nothing special. does the job for most part. I thought I was going to have to submit a claim already because the mic stopped working. but it works now

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I thought this was a decent product for my son.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product for my son to have when he played his video games. I thought that sound was ok but could be better. At times it seemed like you were hearing static.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mic broke and had issues within the first day and a half of use. I'm sure it would have been fine but that particular headset had issues

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there Richard!

      We are sorry to hear about the inconvenience you've had with your Turtle Beach Recon 50 Headset.

      Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Rated 3 out of 5 stars

    Works, but not the most comfortable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with Xbox, but could have more cushion on top.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I never use them

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I wasted money on these. I bought them for Xbox gaming but the volume is way too low for Xbox games. And the headphones themselves Feel cheap and uncomfortable. The sound on these are not very good for anything else either.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Greetings Mopar,

      We’re sorry to hear about this inconvenience with your Recon 50X; however, please allow us to assist you further as the headset should not provide you audio at a low volume like you've described. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 5 out of 5 stars

    Vakue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome for the price son enjoys it everytime he plays

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphone are pretty much always tangle and the hearing is weak like if your in a subway station

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Jonathan,

      We’re sorry to hear about this inconvenience with your Recon 50X; however, please allow us to assist you further. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 2 out of 5 stars

    Do not buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mic stopped working after 2weeks. Not a great product.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello there Gixxer,

      We’re sorry to hear about this inconvenience; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Best regards! TurtleBeach

  • Rated 3 out of 5 stars

    Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value, but my son said it was not very clear on either end.

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 50X and its removable microphone boom. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.

      Thank you and best regards! TurtleBeach

  • Rated 5 out of 5 stars

    Plain and Simple

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price, clear sound, clear communication!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and great sound. Very easy to set up.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sound is good, feels cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset sounds good but feels cheap. Somewhat uncomfortable to wear for long times. Ended up returning it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok, made for small ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work well but my only issue is the size of the ear pad, it is made for a kid. I am not a kid and it hurts after any prolonged game play.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are really comfortable. They work really well

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son’s other headset messed up. So he bought this one. Says it’s ok but now wants a different one

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Worked okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked alright until like 3 months in and the microphone just stopped working all together.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Value headset for Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my young son to use many an hour playing Fortnite on Xbox and so far so good.

    I would recommend this to a friend