Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $26.99
The comparable value price is $27.99

Customer reviews

Rating 4.4 out of 5 stars with 4946 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 228 Showing 4,541-4,560 of 4,946 reviews
  • Rated 3 out of 5 stars

    Not compatible

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st much have most recent controller for this headset to work. Nice style. But was not interested in paying $70 for another remote just to use them. RETURN!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great for starters

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a great first set. Works well for starters but do not last.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my 7 year old son, used them for about 2 days and returned them for the Astros A10. He is much happier.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice until a short happened

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked great but the wire got a short in it and it lost its function.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Charles,

      We’re sorry to hear about this! Our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Thank you kindly! TurtleBeach

  • Rated 3 out of 5 stars

    Meh.

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meh….mediocre sound quality and feel. You get what you pay for.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.



      Best regards! TurtleBeach

  • Rated 3 out of 5 stars

    Standard headset

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a solid headset! If your starting out But there are better out there

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.



      Best regards! TurtleBeach

  • Rated 1 out of 5 stars

    Mic issues

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The specific headset i received did not work out the box. No one can hear my son when he's speaking on the mic.

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Bryan! We are sorry to hear about the experience you've had with your Turtle Beach Recon 50 Headset microphone. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 3 out of 5 stars

    Excited at first

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These worked really well at first. We've had them a couple weeks now, and the sound has dimished a lot.. not sure what is going on with them.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works great and nice price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good headphones for the price, sound is good and they are very comfortable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do like this headset but the quality is not always great. I have been through three of them. They should have lasted longer.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Gamer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son who plays fortnite, but the microphone doesn't work with a ps4

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the item, but they did not last long. The mic went out after 2 weeks. Would not reccomend buying

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Bdavis! We are sorry to hear about the experience you've had with your Turtle Beach Recon 50 Headset microphone. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 3 out of 5 stars

    Not bad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are a good starter headset but I don't like that the cords strangle me while I'm gaming

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headset for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought it for my 7 years old. it fits perfect on him, i have also try it myself and i have no complains. great product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice headset not so good mic

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nicely built but had to return the mic is not built to last in the hands of a 9yr old

    I would recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hey there Mike,

      We’re sorry to hear about this inconvenience; however, our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.

      Thank you! TurtleBeach

  • Rated 2 out of 5 stars

    Save Your $

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save Your $ for a better set. Quite and not a great quality. But will work for a cheap pair.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective and returned

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd researched this brand heavily. I bought this and it never worked from the start. The mic kept falling out, it never fully clicked into the port, which meant No one could hear me speak. And the speakers were defective, they kept cracking. Returned the next day for a different model. The one good thing was that they were good at canceling outside noise.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good sound but poor durability

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound and price but poor cords. Get the product protection.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average X1 Headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these headphones for my brother to enjoy games on the Xbox One with, but he only thought they were average. Not the greatest headset.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good enough

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent enough don't expect much for the price also not a lot of cushion on the top part

    No, I would not recommend this to a friend