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Customer Ratings & Reviews

Your price for this item is $26.99
The comparable value price is $27.99

Customer reviews

Rating 4.4 out of 5 stars with 4946 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 232 Showing 4,621-4,640 of 4,946 reviews
  • Rated 2 out of 5 stars

    Returned after 2 hours of use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used these with an elite controller and Xbox one s. I could barely hear my teammates, sound was weak turned all the way up, and this unit feels even cheaper than stock Microsoft headset. Needless to say I returned them and got the mirlcrosoft adapter so I can use my own headphones. Problem solved. I cannot recommend these even as a budget headset.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good headphones, bad mic

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mic doesn’t work really really well. Headphones perform as they should.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello John! We are sorry to hear about the experience you've had with the microphone on your Turtle Beach Recon 50 Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day! TurtleBeach

  • Rated 3 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job if their is not much loose around. Will need a higher quality one if noisy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for a beginner or someone who don't play online alot the cord tends to get in the way

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    stopped working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These worked great for about a week then no one could hear my son from the microphone

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not for xboxs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not suitable for xboxs xxxxxxxxccccccxxxxxxxxx xxxxc

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Thanks for your feedback.

      The Recon 50X should work fine with your Xbox One or Xbox Series X console. Please allow our Support Team to assist you with your headset if you have encountered an inconvenience with it working with your console. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed. TurtleBeach

  • Rated 3 out of 5 stars

    Solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall pretty good little static at first but went away with new controller and adapter

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    The sound quality is not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I wear it, my ears hurt after a little play time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Weak headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset cord broke the first day. I would not recommend this for any kids

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello Thomas!

      We are sorry to hear about the experience you've had with your Turtle Beach Recon 50, however, please know that our products are designed for users age 13 and up.

      Please reach out to our Support Team with details about what happened, and they can look in to whether this would be covered under our manufacturer's warranty. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.

      Thank you and have a great day! TurtleBeach

  • Rated 3 out of 5 stars

    Good for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They perform well for the price. You will have all in game sound with chat.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an inexpensive, but useful, over the ear headset. I was quite impressed with the quality of this one. I also enjoy the flexibility of the mic. The only thing I am not crazy about is since the mic can be removed, it can sometimes get unseated and cause problems. Luckily it doesn't happen often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to go with my Xbox OneX and 10 outta 10 I would buy again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    works as needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well, no problems as of yet. I think its good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headset for gaming. I would definitely recommend this product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for the price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine for the first couple months. Lost sound to one side now.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Broken in less than 2 months.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok sound but Broken in less than 2 months. plug fell apart.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Must buy warranty plan with it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If not I have extra warranty through Best Buy, that would be a waste. Exchanged them 4 times by now. My kids are heavy on them, but still I would expect more than 3 weeks of capacity. They do work perfectly, but for a short period of time.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great for beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter was happy with these. We had to go back to get another piece for them to work though.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Breaks easily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset but be very careful it is delicate. It breaks very easy.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Turtle Beach

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones were good for a while and then did not live up to the hype.

    No, I would not recommend this to a friend