Customer Ratings & Reviews
- Model:
- TBS-2303-05
- SKU:
- 12025634
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Spend your money on something else
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought theses to use with my xbox. I got maybe 4 uses out of them and the microphone has stopped working. 100% Don't buy!
No, I would not recommend this to a friendBroke within a week…
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They broke within a week. Thankfully I purchased the insurance protection.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Joselyn,
We’re sorry to hear about your experience! As a heads up, our headset are all sold with a manufacturer's warranty at the time of purchase and our dedicated Support Team is always happy to offer assistance under that warranty. That team can be reached right from the support section of the Turtle Beach website as needed.
Thank you and have a great day!
Not worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broke the first time used. Unable to hesr or speak on headphones. This is the third pair. Not worth the money
No, I would not recommend this to a friendOk headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Headset quit working in less than a week took back and got another headset of a different brand may have just been a fluke one time thing but wasn't going to risk it
No, I would not recommend this to a friendBlehh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son has just gotten into playing Xbox online so he was excited to get some headphones with his own money he's saved up (he's 9)... come to find out his controller doesn't even have a port for headphones so I had to buy him an adapter. Well, these headphones are hit or miss. Sometimes they work, sometimes they don't! I wouldn't really care if they were headphones I bought.. just hate to see his disappointment. But as the saying goes, you get what you pay for! Christmas he will be getting a better pair!
No, I would not recommend this to a friendok if you want something cheap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this head set was very cheap, but i bought them just thinking sound quality wouldnt be the best, i am disappointed, sound volume is barely enough to hear, not good
No, I would not recommend this to a friendHorrible open box
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible, i bought it as open box. The cord was ripped out and completely worn out, but package had it listed as excellent. Never open box again.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Samuel!
We are sorry to hear about the experience you've had with purchasing an open-box Turtle Beach Recon 50 Headset from BestBuy.
Please know that Turtle Beach is not involved with the verification or distribution of open-box products sold through BestBuy.
Please contact BestBuy directly for further assistance with your open-box purchase.
Thank you.
Cheap
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst headset ever owned , sound quality is bad and feel really cheap, definitely not an upgrade from the xofour.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning Jeremy,
We’re sorry to hear about your experience with your Recon 50X however, please allow our Support Team to assist you with your headset. Our dedicated Support Team can be reached right from the support section of the Turtle Beach website as needed.
Thanks you!
Not worth the money.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very cheap easily breakable and squeaks not the best headset by far it is wired it is not capable of decent sound quality its poor quality at best I'd recommend going a step up pay the extra 40$ for a decent set this is not worth the money spent.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning Brian,
We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 50X as what you described does not sound like the usual experience for this headset. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed.
Thank you and best regards!
He plays and I dont have to hear
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes people on these games a profane. My son is younger but knows better. He doesnt follow the crowd but this lets him interact without me flipping out about what someone else says.
I would recommend this to a friendHorrible customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One ear piece stopped working and Best Buy did nothing! It had been only 31 days and they had no interest in helping at all.
No, I would not recommend this to a friendGood headset- Trash Mic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones work but the mic was 100% junk. Tried every config in the book and still nothing.
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Thanatos! We are sorry to hear about the experience you've had with the microphone on your Turtle Beach Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
xbox headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i couldn’t really use it, minimal sound comes out and is hard to hear people talking on other side
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Wils!
We are sorry to hear about the experience you've had with your Turtle Beach Recon 50 volume level.
Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website.
Thank you and have a great day!
Defective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The mic went out and does not connect within the first week of purchase. Going to try to exchange or use my warrenty.
No, I would not recommend this to a friendPoor quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.turtle beach is garbage.First set my dog chewed the mic up so had the huge hassle of going onto turtle beaches awfull site and order a new mic,then the heaphones stop working mic issues,sound issue with only a few months of use.My son really liked turtle beach so i got him another set and bam second pair broke to with the same issue in about 2-3 months. I finally gave up and decided time for him try out another brand. what a waste! stay away from turtle beach low cost headset.
No, I would not recommend this to a friendRecon headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They suddenly just quit working less then two weeks after I bought them
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hey there,
We’re sorry to hear about this inconvenience with your Recon 200; however, please allow us to assist you further. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Broke
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke the first week I bought it. I have to replace these all the time
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello there,
We’re sorry to hear about this inconvenience; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website.
Best regards!
Good for kids
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t like it. Headset felt some on my head. I would recommend it for kids/teens.
I would recommend this to a friendBrand response from Turtle Beach Support
Posted .Good morning!
Thank you for leaving your feedback! Due to the wide variations in head sizes and shapes, it's not possible to design a one-size-fits-all headset that will fit absolutely 100% of all users. However, we consistently provide a comfortable fit for the overwhelming majority of our customers.
Please bear in mind that your headset will break in over time, which should result in a better fit after you've used it for a while.
With that being said, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
Thank you kindly and have a great start to your week!
Bad buy
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mic stinks buy a better one just spring for the Xbox wireless mic instead
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello Christopher! We are sorry to hear about the experience you've had with your Turtle Beach Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can lend a hand. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
The worst
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broken Mic and speak into it and nobody hears me. 25 bucks I guess you get what you pay for. Turtle Beach let me down a few times with their headsets
No, I would not recommend this to a friendBrand response from Turtle Beach Support
Posted .Hello! We are sorry to hear about the experience you've had with your Turtle Beach Recon 50 Headset. Our products are each sold with a manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. Please reach out directly to our dedicated Support Team so they can assist. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!