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Customer Ratings & Reviews

Your price for this item is $26.99
The comparable value price is $27.99

Customer reviews

Rating 4.4 out of 5 stars with 4946 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 239 Showing 4,761-4,780 of 4,946 reviews
  • Rated 2 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality was ok at best. Did not like the way they fit. Eventually returned for a different model

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    TB HEADSET

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best sound quality but does the job for cheap

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello TV70,

      We’re sorry to hear about your experience with your Recon 50X headset; however, please allow us to assist you further. Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.

      Thank you kindly and have a great day! TurtleBeach

  • Rated 1 out of 5 stars

    Sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mic stopped working within the first month. Not sure if I got a defective one.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These specific heads have a poor audio quilt. Party chat is fine but in game audio is terrible.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brand new straight out of the box the microphone doesn’t work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lasted about 3 weeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mic crapped out really fast. Will exchange and then update review

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Beginner

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are overpriced. Bought them as a gift and they didn’t last long.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not for PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchases these for my nephew because it states it will work with PS4; however they did not.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good for a low budget set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound and volume are ok. This set will the job, but i prefer other headsets over this one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    On sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to replace after 1 month of use.Son was upset.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It's ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Short in the wire. Thankfully, I bought Geek Squad protection

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Thanks for your feedback!

      As a heads up; please know that our headsets are covered under a one year manufacturer's warranty and our dedicated Support Team can offer assistance under that warranty as needed. The team can be contacted via the Support Form located on the main Turtle Beach website.

      Thank you! TurtleBeach

  • Rated 2 out of 5 stars

    not sure because we can't get it set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another piece of the Xbox puzzle that might work well, if Xbox made it easy to set up and use all of the functions.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not what we thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to wear so I could ear without everyone in the room still hearing.. these are not what I thought

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Customer Review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two of them did not work, but the third time was the charm. Had to return multiple times. Worth it to pay the extra money for a quality headset.

    No, I would not recommend this to a friend
    • Brand response from Turtle Beach Support
      Posted .

      Hello!

      Sorry to hear that you've had a negative experience with your Turtle Beach Recon 50 headsets. Please know that our Support Team is always happy to help our customers as needed under our manufacturer's warranty. Here's a link to their Contact Form: https://bit.ly/3JZvHn9

      Best Regards! TurtleBeach

  • Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this headset for my nephew and he loves it, huge upgrade from the generic headset. Can never go wrong with turtle beach.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Fair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its got ok sound but hurts your ears after wearing them to long. Good for small kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a solid headset. Is shared among two kids under the age of 10. Especially love the fact I don’t have to charge it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my 14 year old son for Christmas. They stopped working by the end of January.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These didn’t last but a couple of months not happy

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Too Small

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too Small for an adult head imho and returned the next day.

    No, I would not recommend this to a friend